Citi Investment Management - Business Manager EMEA - SVP

Citigroup Inc.; Camden Town; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global financial services company in Camden Town seeks a Business Manager to support technology and business management activities. The ideal candidate will have 7-10 years of experience in the finance industry, exceptional project management skills, and a strong analytical mindset. This role involves overseeing operational workflows and leading initiatives for process improvement, working independently and as part of a team in a dynamic environment.

Qualifications

• 7-10 years experience within Finance industry in similar role.
• Strong analytical and problem-solving abilities, with a keen eye for detail.
• Ability to interface directly with business users and stakeholders.

Responsibilities

• Oversee daily operational workflows, ensuring efficiency and accuracy.
• Lead initiatives to streamline operational processes.
• Manage and resolve operational issues.

Skills

Project management

Analytical skills

Communication

Problem-solving

Team collaboration

Education

Bachelor's Degree in relevant field

Tools

Microsoft Office Suite

Project management software

Job description

The Business Manager role will support the regional aspects of supporting technology and business management activities of the CIM and Investment management aspects for Citi Global Wealth (CGW).

• Oversee all aspects of the CIM business management team's tactical and strategic goals related to the operating platform within the region
• Report, document, and present matters to relevant global governance forums
• Oversee daily operational workflows, ensuring efficiency, accuracy, and adherence to established policies and procedures.
• Lead initiatives to streamline operational processes, leveraging technology and best practices to enhance productivity.
• Manage and resolve operational issues, escalating as necessary, and implementing preventative measures.
• Define purpose, tasks, milestones, and budgets, and measure success against them
• Coordinate and perform deployment, installation, configuration, troubleshooting, maintenance and support of production and non-production environments of the operating platforms, Candidates applying for this role must be aware that it is a Certified Role, subject to theFCA and PRACertification Regime.
• The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, CitiUK regulated entities (Citi entities) must ensure that employees working in certain roles categorized as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:
  • Honesty, integrity and reputation
  • Financial soundness
  • Competence and capability
• In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.
• Establish and oversee auditable and scalable processes that are globally consistent within the organization in partnership with the portfolio management organization
• Analyse data processing problems to implement and improve resiliency of the application supported
• Promote a culture of continuous improvement and a robust service and control environment through data analysis and process enhancement
• A sound understanding of the project life cycle and experience delivering technology solutions
• Lead the post-implementation review process to evaluate project results
• Maintain and support continuous MIS for a strong control environment

7-10 years experience within Finance industry in similar role

• Exceptional project management skills with the ability to manage multiple priorities simultaneously.
• Strong analytical and problem‑solving abilities, with a keen eye for detail.
• Excellent communication (written and verbal) and interpersonal skills, with the ability to influence and collaborate effectively across all levels.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and project management software.
• Ability to work independently and as part of a team in a fast‑paced, dynamic environment.
• Knowledge of investment management systems (e.g., order management systems, portfolio accounting systems) is a plus.
• Ability to interface directly with business users and stakeholders
• Understanding of system interdependencies
• Ability to assimilate, translate and communicate business concepts and requirements
• Experience in defining business requirements in support of the business and technology
• Proficient in Microsoft Excel
• Bachelor's Degree in relevant field

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.