Christmas Temp - Customer Assistant - Days

MARKS&SPENCER; Whitstable; Presencial; GBP 12.000 - 17.000; Tempo parcial

Resumo da vaga

Marks & Spencer in Whitstable invites applications for a Customer Assistant in our Food department. You will be at the frontline, delivering five-star service, supporting product knowledge, and helping customers find what they want.

This is a part-time frontline role with shifts across peak periods; you’ll work Thursday evenings and weekend daytime, with potential to increase hours during busy periods. You’ll use Sparks and in-store devices to enhance the customer experience and drive sales.

Responsabilidades

• Assist customers with product queries and provide knowledgeable recommendations.
• Support store operations and merchandising in the Food section.
• Utilise Sparks and in-store devices to enhance the customer experience and offer digital help.
• Be flexible to work across various store areas and shifts, including peak periods.

Descrição da vaga

Working Pattern:

Thursday 10:00-14:00

Saturday 10:00-14:00

Sunday 10:00-14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

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