Christmas Food Frontline Assistant — Fast-Paced & Digital

Marks and Spencer; Truro; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and supporting store operations during peak periods.

You'll thrive under pressure, be a resilient brand ambassador, and proactively recommend our newest food products. You'll use Sparks App and in-store devices to enhance the customer experience and work flexibly across store areas.

Qualifications

• Excellent customer service and ability to work under pressure.
• Ability to work in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Serve customers and assist with product selection in Food sections.
• Promote and sell products, contributing to store sales.
• Be a team player and support store operations across shifts.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Communication

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace and supporting store operations during peak periods.

You'll thrive under pressure, be a resilient brand ambassador, and proactively recommend our newest food products. You'll use Sparks App and in-store devices to enhance the customer experience and work flexibly across store areas.