Christmas Food Customer Assistant — Fast-Paced Service

Marks & Spencer Plc; Bridgwater; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer plc is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fast-moving retailer. You’ll engage with customers, promote our latest food products and provide five-star service during peak shopping times.

The role requires resilience, teamwork and a willingness to adapt across different store areas. Evening shifts are part of the pattern, with potential extended hours in December to support seasonal demand.

Qualifications

• Customer service mindset with ability to work under pressure.
• Willingness to learn about M&S Food products and share knowledge.

Responsibilities

• Assist customers with food products and recommendations.
• Serve and upsell to meet customer demand in a fast-paced store.
• Collaborate with store teams across different departments as needed.

Job description

Marks & Spencer plc is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fast-moving retailer. You’ll engage with customers, promote our latest food products and provide five-star service during peak shopping times.

The role requires resilience, teamwork and a willingness to adapt across different store areas. Evening shifts are part of the pattern, with potential extended hours in December to support seasonal demand.