Christmas Food Customer Assistant - Fast-Paced & Flexible

Marks and Spencer; Newcastle upon Tyne; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in the Food section to join the frontline, delivering five-star service at pace and helping meet customer demand across peak periods.

The role emphasizes resilience, teamwork, and flexibility to work across store areas, with comfort using digital tools like the Sparks App and in-store devices to assist customers. This is a part-time position with weekend and evening shifts in a busy retail environment.

Qualifications

• Frontline retail role requiring strong customer service and a calm, helpful demeanor.
• Willingness to work in a fast-paced environment and adapt to changing demands.
• Experience using digital tools (Sparks App and in-store devices) is beneficial.

Responsibilities

• Provide five‑star service and confidently recommend and sell food products.
• Make customers feel valued and supported during their shopping experience.
• Work across store areas as shifts require, maintaining flexibility.
• Utilise Sparks App and in-store devices to assist customers and speed up service.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in the Food section to join the frontline, delivering five-star service at pace and helping meet customer demand across peak periods.

The role emphasizes resilience, teamwork, and flexibility to work across store areas, with comfort using digital tools like the Sparks App and in-store devices to assist customers. This is a part-time position with weekend and evening shifts in a busy retail environment.