Christmas Fashion & Home Customer Assistant

Marks and Spencer; Llanelli; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll be at the frontline, delivering style advice and five-star service while helping customers discover our latest trends.

We value a digital mindset—using Sparks App and in-store devices to enhance the customer experience—along with teamwork, flexibility, and a proactive approach to busy days.

Qualifications

• Customer-facing role experience preferred.
• Ability to maintain standards under pressure.
• Comfort with using digital tools to assist customers.

Responsibilities

• Deliver style advice and five-star service to customers.
• Drive sales and grow our share in the fashion, home & beauty space.
• Utilize Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards while moving with speed and accuracy.
• Be a proactive team player in a fast-paced retail environment.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll be at the frontline, delivering style advice and five-star service while helping customers discover our latest trends.

We value a digital mindset—using Sparks App and in-store devices to enhance the customer experience—along with teamwork, flexibility, and a proactive approach to busy days.