Christmas Customer Assistant - Warehouse Operative - Omagh

Marks and Spencer; Omagh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retailer in Omagh is seeking a Christmas Customer Assistant to support operations. The role involves delivering excellent customer service, maintaining store presentation, and achieving sales targets. Ideal candidates will possess strong communication skills, a commitment to detail, and adaptability. The company promotes an inclusive work environment and flexible working arrangements.

Qualifications

• Commitment to delivering excellent work.
• Openness to feedback and acting upon it.
• Ability to manage workload efficiently.

Responsibilities

• Serve customers efficiently on the shop floor.
• Ensure store cleanliness and product availability.
• Engage with customers to understand their needs.
• Utilize digital tools for customer service.

Skills

High levels of customer service

Attention to detail

Strong communication skills

Adaptability

Job description

Summary

Christmas Customer Assistant - Warehouse Operative - Omagh

Join our team at M&S as a Customer Assistant in Operations, where you'll play a vital role in keeping our store running smoothly behind the scenes. We're looking for hardworking individuals who take pride in ensuring our products are delivered, organised, and ready for our colleagues and customers.

Job Description

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

• Serve our customers efficiently, both on the shop floor and at service points
• Keep the store clean and tidy, ensuring that our shelves are always stocked with product
• Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
• Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
• Build expert product knowledge to sell and recommend our products and services
• We\'ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

• High levels of customer service
• Committed to delivering excellent work with great attention to detail
• Open to and acts upon feedback, asking for this regularly
• Takes accountability for planning and managing own workload efficiently
• Strong communication skills
• Adaptable to changing situations
• Builds positive relationships by being a good listener
• Good level of digital capability

Other Information

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas