Christmas Customer Assistant - Instore Bakery - Hammersmith

Marks & Spencer; Greater London; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium (£3/h)

Peak-season full-time hours possible

Job summary

Marks & Spencer is seeking a Customer Assistant for our Bakery section, working early shifts and under pressure to deliver fresh bread and high-quality service. You will handle products with care, assist customers, and help keep shelves stocked and presentable.

We expect you to be hands-on, support teammates across roles, and adapt to a fast-paced bakery environment while maintaining food safety standards. An 18+ age policy applies due to equipment usage.

Qualifications

• In-store bakery experience or willingness to learn bakery processes.

Responsibilities

• Handle fresh bakery items with care and speed to ensure quality and safety.
• Maintain shelf fullness and product availability during peak hours.
• Collaborate with store teammates across roles to deliver high-quality customer service.

Job description

Work Pattern

Sunday07:00 - 13:00
Monday04:00 - 10:00
Tuesday04:00 - 10:00
Friday04:00 - 10:00
Saturday04:00 - 10:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Under 18 disclaimer

This job role involvesworking with specialist cutting equipmentand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed.

Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output.

Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it?