Christmas – Customer Assistant – Foods – Bognor Regis

Marks & Spencer Plc; Bognor Regis; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer Plc in the Food section is seeking a Customer Assistant to be on the frontline, delivering five-star service at pace and embracing the transformation we're driving.

You'll be a resilient brand ambassador who confidently recommends and sells new food products, uses Sparks App and in-store devices, and works flexibly across store areas to meet customer demand. This frontline role offers strong growth during peak seasons.

Qualifications

• Customer service experience in a busy retail environment.
• Able to work under pressure and maintain a positive attitude.
• Willingness to work across store areas and shifts.

Responsibilities

• Provide five-star service to customers and sell products.
• Confidently recommend and upsell new food items to customers.
• Keep shelves stocked, merchandised, and inviting.
• Use Sparks App and in-store devices to enhance the shopping experience.

Skills

Customer service

Team player

Flexibility

Digital tools

Tools

Sparks App

In-store devices

Job description

Wednesday 04.00 - 08.00

Thursday 04.00 - 08.00

Friday 04.00 - 08.00

Saturday 04.00 - 08.00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas