Christmas Customer Assistant - Food - Weymouth Gateway

Marks and Spencer; Weymouth; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Sparks App

Job summary

Marks & Spencer in Weymouth is seeking a Customer Assistant for the Food section, working nights from 22:00 to 06:00. You will be at the frontline, delivering five-star service at pace, and leveraging Sparks App to assist customers and drive sales.

Ideal candidates are resilient, adaptable, and comfortable working in a high-pressure retail environment, with strong knowledge of products and a customer-first approach. Full-time hours may be requested during peak weeks.

Qualifications

• Frontline customer service experience preferred.
• Ability to thrive under pressure in a fast-paced retail environment.
• Digital confidence with store apps and devices is essential.

Responsibilities

• Assist customers on the shop floor with a friendly, efficient service.
• Promote products and help drive sales in the Food section.
• Utilise Sparks App and in-store devices to enhance customer experience.

Skills

Customer service

Team player

Resilience

Adaptability

Tools

Sparks App

Job description

\"Under 18 disclaimer\"

This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details

Work Pattern

• Wednesday 22.00-06.00
• Thursday 22.00-06.00
• Friday 22.00-06.00
• Saturday 22.00-06.00

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

Take Your Marks and apply today.

#Christmas