Christmas Customer Assistant - Food - West Wickham

Marks and Spencer; Greater London; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Unsocial premium

Descrizione del lavoro

Marks & Spencer are seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll deliver five-star service at pace, work late shifts, and thrive under pressure while helping customers find the products they want.

You’ll be confident with digital tools like Sparks App and in-store devices, flexibly covering different store areas as needed, and you’ll represent the brand with pride, accuracy, and a can-do attitude every shift.

Competenze

• Customer-focused service experience.
• Comfortable using digital tools and devices in-store.
• Ability to work in a fast-paced retail environment.
• Flexible to cover various store areas and shifts.

Mansioni

• Serve and assist customers promptly to enhance their shopping experience.
• Sell products and contribute to sales growth.
• Maintain shelves and product availability during busy periods.
• Adapt to changing store needs and assist teammates as required.

Conoscenze

Customer service

Digital tools

Teamwork

Flexibility

Strumenti

Sparks App

In-store devices

Descrizione del lavoro

All the details

Working Pattern

Sunday 21:00-05:00
Monday 21:00-05:00
Tuesday 21:00-05:00
Wednesday21:00-05:00

Under 18 disclaimer

This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don’t wait. You’ll thrive in a high- pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas