Christmas - Customer Assistant - Food - West Park Darlington

Marks and Spencer; Tees Valley; On-site; GBP 14,000 - 17,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll thrive under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to meet customer demand. We’re looking for down-to-earth colleagues who take pride in knowledge of M&S Food products and are ready to roll up their sleeves day in and day out.

Qualifications

• This frontline role requires resilience and the ability to thrive under pressure.
• Knowledge of M&S Food products is a plus; ability to learn quickly and assist customers.
• Digitally confident with store tools and apps.

Responsibilities

• Serve, sell, fill and help drive growth in sales.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Contribute to a positive, high-energy environment and support colleagues.
• Be flexible and work across different store areas as needed.

Skills

Customer service

Flexibility

Teamwork

Digital tools

Job description

saturday 18.00-22.00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details
mon 18.00-22.00
wednesday 18.00-22.00
fri 18.00-22.00
saturday 18.00-22.00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
  

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?
#Christmas