Christmas Customer Assistant - Food - Princes Risborough Simply Food

Marks & Spencer; Princes Risborough; In loco; GBP 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer Group is seeking a Customer Assistant for our Food department in the United Kingdom. You'll be on the frontline, delivering upbeat service, helping customers choose products, and using Sparks App to enhance their shopping experience.

Join a fast-paced retail environment where teamwork, resilience, and a proactive attitude are valued. Flex shifts across store areas are common, and there will be opportunities to grow with the brand.

Competenze

• Customer-focused and friendly frontline experience preferred.
• Able to thrive under pressure and deliver efficient service.
• Willing to be flexible with shifts across store areas.

Mansioni

• Assist customers with purchases and product recommendations.
• Deliver five-star service and ensure a seamless shopping experience.
• Utilise Sparks App and in-store devices to help customers find products.

Conoscenze

Customer service

Teamwork

Digital tools usage

Strumenti

Sparks App

Descrizione del lavoro

Work Pattern:
Sunday: 11:45-20:30
Wednesday: 18:00-22:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

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