Christmas – Customer Assistant – Food – Hatfield Oldings Corner

Marks & Spencer Plc; Hatfield; Sur place; GBP 12 000 - 17 000; Temps partiel

Résumé du poste

Marks & Spencer Plc in Hatfield is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service under pressure and promoting our latest food products to customers.

You’ll be a resilient team player, comfortable using Sparks App and in-store devices, and flexible to work across store areas as needs change. This frontline role offers opportunities to grow with the business during peak periods.

Qualifications

• Customer-focused and able to sell or upsell products.
• Willing to work a variety of shifts including evenings and weekends.
• Comfortable using digital tools and in-store devices.

Responsabilités

• Greet and assist customers, provide product knowledge and upsell food items.
• Keep shelves stocked and store clean during shifts.
• Collaborate with team to ensure smooth store operation and great customer experience.

Connaissances

Customer service

Team player

Digital literacy

Flexibility

Thrive under pressure

Outils

Sparks App

Description du poste

Tuesday 19.00-23.00
Wednesday 19.00-23.00
Saturday 19.00-23.00

This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas