Christmas Customer Assistant - Food - Hale Simply Food

Marks & Spencer Group; Altrincham; Presencial; GBP 12.000 - 17.000; Tempo parcial

Resumo da vaga

Marks & Spencer Group in Altrincham is recruiting a Customer Assistant for our Food section. You will be on the frontline, helping customers, answering questions, and ensuring shelves are well stocked.

The role involves working in a fast-paced environment, delivering high-quality service, and using Sparks App and in-store devices to support shoppers. You should be a team player, digitally confident, and flexible to cover a range of shifts including Saturdays and after-school hours.

Qualificações

• Experience in fast-paced retail or customer service environments.
• Ability to stay positive and patient under pressure.
• Comfortable using store digital tools to assist customers.

Responsabilidades

• Assist customers with queries and product information.
• Maintain shelves and signage, ensuring products are available and presented well.
• Utilise Sparks App and in-store devices to enhance the customer experience.

Conhecimentos

Customer service

Team player

Digital tools

Ferramentas

Sparks App

Descrição da vaga

Work Pattern

• Saturday 12:00-20:00


• Monday 14:00-22:00


• Thursday 14:00-22:00


• Friday 14:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

Christmas