Christmas - Customer Assistant - Food - Hale

Marks & Spencer Plc; Altrincham; Sur place; GBP 18 000 - 22 000; Temps partiel

Résumé du poste

Marks & Spencer plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK’s fast-growing retailer. You’ll be a resilient, brand-aligned team member who confidently recommends and sells our newest food products, delivering remarkable service to every customer.

You’ll thrive in a high-pressure environment, stay sharp when the store is busiest, and be digitally confident using Sparks App and in-store devices to enhance the customer experience.

Qualifications

• Experience delivering service in a fast-paced retail setting.
• Ability to work across store areas as demands change.
• Comfort using digital devices and store apps to assist customers.

Responsabilités

• Provide five-star service and sell products to customers.
• Work as part of a high-energy team to maintain store standards.
• Be flexible to cover different store areas and shifts.

Connaissances

Customer service

Teamwork

Flexibility

Digital tools

Description du poste

Sunday 1200-1700
Tuesday 1500-2100
Wednesday 1300-1900
Thursday 1300-1900

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.