Christmas - Customer Assistant - Food - Exeter

Marks and Spencer; Exeter; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in Exeter is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll work across store areas during busy periods and use Sparks App and in-store devices to assist customers with their needs. Join our team to roll up your sleeves, meet strong customer demand, and be a resilient brand ambassador who helps drive growth in sales while delivering exceptional service every

Qualifications

• Passion for customer service and knowledge of product ranges.
• Ability to thrive in a fast-paced, high-pressure environment.
• Willingness to work across different store areas and shifts.

Responsibilities

• Provide five-star service at pace and assist customers in finding products.
• Promote and sell new food products to customers.
• Utilise Sparks App and store devices to enhance the customer experience.
• Collaborate with colleagues to maintain a high-energy, helpful store environment.

Skills

customer service

team player

flexibility

digital tools

Tools

Sparks App

in-store devices

Job description

Sat 1000-1900

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

All the details
Sun 1200-1600
Sat 1000-1900
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
#Christmas