Christmas Customer Assistant - Food (Early Morning) - Sidcup

Marks & Spencer Plc; Sidcup; Vor Ort; GBP 19.000 - 25.000; Vollzeit

Zusammenfassung

Join Marks & Spencer as a Customer Assistant in our Food section at Sidcup. You’ll be at the frontline, delivering five-star service under pressure and helping customers with product knowledge and recommendations.

You’ll thrive on fast-paced demand, stay digitally confident using Sparks and in-store devices, and be a team player who supports colleagues to ensure an excellent shopping experience every time.

Qualifikationen

• Able to deliver five-star service under pressure.
• Willingness to work across store areas and shifts.
• Comfort using Sparks and in-store digital devices.
• Desire to learn and adapt in a fast-paced retail environment.

Aufgaben

• Provide frontline customer service in the Food section.
• Sell products and respond to customer needs quickly and accurately.
• Maintain store standards and assist with stock when required.
• Use digital tools to enhance the customer shopping experience.

Kenntnisse

Customer service

Teamwork

Digital tools

Flexibility

Communication

Tools

Sparks

In-store devices

Jobbeschreibung

Work Pattern

Week 1
Sunday: 06:00-10:00
Monday: 04:00-08:00
Tuesday: 04:00-08:00
Wednesday: 04:00-08:00
Thursday: 04:00-08:00

Week 2
Tuesday: 04:00-08:00
Wednesday: 04:00-08:00
Thursday: 04:00-08:00
Friday: 04:00-08:00
Saturday: 04:00-08:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December'.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. #Christmas