Christmas Customer Assistant - Food - Carlisle

Marks and Spencer; Carlisle; Vor Ort; GBP 18.000 - 23.000; Vollzeit

Zusammenfassung

Marks and Spencer in Carlisle is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service with pace, staying resilient under pressure and using Sparks and in-store devices to help customers find what they want.

We value team players who can work flexible shifts across the week, share product knowledge, and contribute to a positive store environment during peak times.

Qualifikationen

• Excellent customer service and team spirit.
• Able to work flexibly across shifts.
• Willingness to learn M&S products.

Aufgaben

• Provide five-star service at pace to customers.
• Advise on products and upsell new food items.
• Operate digital tools to enhance the customer experience.

Kenntnisse

Customer service

Jobbeschreibung

All the details

FOOD

Working Pattern

• Tuesday 10-16
• Friday 06-11
• Saturday 14-20
• Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks

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