Christmas Customer Assistant - Food - Bramingham Luton

Marks and Spencer; Luton; Presencial; GBP 12 000 - 15 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Unsocial hours premium (£3/h)

Resumo da oferta

Marks & Spencer in the UK is seeking a Customer Assistant in our Food section for the Christmas period. You’ll be at the frontline, delivering five-star service at pace, and confidently recommending our latest food products to customers. You’ll work across store areas, be a team player, and use Sparks App and in-store devices to enhance the customer experience.

Hours are listed and an unsocial premium of £3.00 per hour applies between 22:00 and 06:00. Join our busy team this festive season.

Qualificações

• Ability to work in a fast-paced frontline environment.
• Willingness to work flexible shifts including evenings.
• Strong customer service focus and teamwork.
• Able to use digital tools like Sparks App and in-store devices.

Responsabilidades

• Assist customers on the shop floor in the Food section.
• Sell products and keep shelves stocked.
• Engage with customers and promote new food items.
• Adapt to varying store areas and shift patterns.

Conhecimentos

Customer service orientation

Communication

Teamwork

Flexibility

Ferramentas

Sparks App

Descrição da oferta de emprego

All the details

Week 1

• Sunday 1430-2215
• Tuesday 1530-2315
• Wednesday 1530-2315
• Thursday 1530-2315
• Friday 1530-2315

W2

• Monday 1530-2315
• Tuesday 1530-2315
• Wednesday 1530-2315
• Friday 1530-2315
• Saturday 1530-2315

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesworking late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas