Christmas Customer Assistant - Fashion, Home & Beauty - Telford

Marks & Spencer Plc; Telford; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc in England is seeking a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service.

This is not just a retail job—it's for people who love pace, want to work hard, and contribute to our transformation. You’ll drive sales, help customers discover our latest fashion items, and act as a resilient brand ambassador in a fast-paced environment.

Formación

• Passion for fashion and customer service.
• Ability to thrive in a fast-paced retail environment.
• Comfort using digital tools to assist customers.

Responsabilidades

• Provide style advice and five-star service to customers.
• Drive sales and help customers discover fashion items.
• Operate in a high-demand environment while maintaining standards.
• Be flexible with working hours.

Conocimientos

Fashion knowledge

Customer service

Digital tools

Team player

Herramientas

Sparks App

Descripción del empleo

All the details

Work Pattern

Sunday 13:00 - 17:00

Thursday 16:00 - 20:00

Friday 14:30 - 18:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.


• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.


• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.


• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.


• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail -

#Christmas