Christmas Customer Assistant - Fashion, Home & Beauty- Cambridge

Marks and Spencer; Cambridge; On-site; GBP 9,000 - 13,000; Part time

Job summary

Marks & Spencer in Cambridge is hiring a Customer Assistant for our Fashion, Home & Beauty section. You’ll play a frontline role delivering style advice and five-star service to every customer.

This isn’t just a retail job—it's for people who love pace, want to work hard and support our transformation. You’ll help customers discover on-trend products and drive sales with confidence.

Join a busy store, be a true brand ambassador, and stay flexible for peak periods and key weekend shifts.

Responsibilities

• Deliver style advice and five-star service to customers.
• Be a frontline ambassador in the Fashion, Home & Beauty section, driving sales and customer satisfaction.
• Support the transformation by staying upbeat, efficient and team-focused in a fast-paced retail environment.
• Be flexible to cover key weekend shifts and peak periods as required.

Job description

Saturday: 12:30 - 20:00

hours in the weeks commencing 13th and 20th December. Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

All the details

Work Pattern

Wednesday: 12:45 - 20:00

Friday: 12:30 - 20:00

Saturday: 12:30 - 20:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation. We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it? #Christmas