Christmas Customer Assistant — Early Mornings

Marks & Spencer Group; Ellesmere Port; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer in Ellesmere Port is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service under pressure and helping customers find and enjoy our latest food products.

Expect early morning shifts (05:00–09:00) with a flexible, team-driven environment. You’ll use Sparks App and in-store devices to assist customers and contribute to a fast-paced, high-energy store experience.

Qualifications

• Experience in customer-facing roles is preferred.
• Able to work in a fast-paced environment.
• Flexible to work early mornings and weekends.

Responsibilities

• Provide friendly, high-quality customer service.
• Assist customers with product knowledge and upsell.
• Work across store areas as needed.
• Utilize Sparks App and in-store devices to assist customers.
• Maintain a positive, high-energy store environment.

Skills

Customer service

Teamwork

Digital literacy

Upselling

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in Ellesmere Port is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service under pressure and helping customers find and enjoy our latest food products.

Expect early morning shifts (05:00–09:00) with a flexible, team-driven environment. You’ll use Sparks App and in-store devices to assist customers and contribute to a fast-paced, high-energy store experience.