Christmas Customer Assistant - Chester

Marks and Spencer; Chester; Presencial; GBP 12.000 - 15.000; Tempo integral

Resumo da vaga

Marks and Spencer is seeking a Customer Assistant to join our frontline retail team. You will deliver five-star service at pace, help customers find products, and contribute to store success during peak Christmas trade.

Being digitally confident with Sparks App and in-store devices is essential, and you’ll work across store areas with flexibility, teamwork, and a calm, high-energy approach to busy periods, adapting to varying shifts to drive sales.

Qualificações

• Experience in customer-facing roles is preferred.
• Ability to sell and upsell while maintaining excellent service.
• Comfort with using digital tools in-store.

Responsabilidades

• Provide five-star service to customers at pace.
• Confidently recommend and sell new products to customers.
• Utilise Sparks App and in-store devices to enhance the experience.
• Work across store areas with flexibility to meet demand.
• Contribute to a positive, high-energy store environment.

Conhecimentos

Customer service

Sales

Ferramentas

Sparks App

Descrição da vaga

All the details

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? #Christmas