Christmas Customer Advisor - Zone B

Boots Opticians; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in London is seeking Christmas Customer Advisors to create memorable shopping experiences. Responsibilities include greeting customers, managing tills, and stock management. Ideal candidates have strong customer service skills, are team players, and are comfortable with technology. The role offers generous employee discounts and opportunities for career development.

Benefits

Generous employee discounts

Access to counselling and support

Maternity/Paternity/Adoption gift card

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend.
• Comfortable approaching customers.
• Happy to learn and use new technology.

Responsibilities

• Greet customers and offer product advice.
• Wrap up purchases at the counter.
• Keep shelves full for customers.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Job Description

The salary for this role is £12.72 per hour.

As a Christmas Customer Advisor you will greet customers with a smile, offer product and gift advice, and create a memorable shopping experience that keeps them coming back all year round. This is a temporary contract with potential for a permanent role depending on local opportunities.

About the role

You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities include:

• Customer Interaction: Offer thoughtful advice, recommend products and highlight our amazing offers.
• Till Operation: Wrap up purchases at the counter or support our self‑checkout systems.
• Stock Management: Keep shelves full so customers can always find exactly what they need.
• Store Presentation: Ensure all store areas look their best.
• Online Order Support: Assist with deliveries, picking and packing for online orders as needed.

What you’ll need to have

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and love to leave a lasting impression.
• Operations Ready: Balance customer care with daily shop floor and operational tasks.
• Tech‑Savvy: Happy to learn and use new technology, including handheld mobile devices, tills and self‑checkouts.
• Team Player: Collaborative, one‑team mindset necessary to help each other meet store goals.
• Physical Stamina: On your feet, standing, walking and lifting.
• Brand Ambassador: Love our Boots ethos, products and services and share them with customers.

It would be great if you also have

• Experience in a retail or customer‑facing environment.
• Familiar with Boots products and services.

Career development

There are plenty of opportunities to continue your career with us: progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Check out some success stories.

Our benefits

• Generous employee discounts.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Maternity/Paternity/Adoption gift card.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What’s next

If your application is successful, we will be in contact to attend an in‑person interview within the next 14 days.

Need to know

We are now recruiting Christmas Customer Advisors for our London, Brent Cross Shopping Centre store. Candidates will start from October onwards; shifts may include weekends. The exact shift patterns will be discussed at interview. The advert will close when we have met our requirements.