Christmas Customer Advisor - Zone A

Boots Opticians; Halstead; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK retail company is seeking a Christmas Customer Assistant in Halstead. In this temporary role, you will provide excellent customer service, manage stock, and maintain store presentation during the festive season. Ideal candidates should be available for a variety of shifts and have strong customer service skills. Opportunities for permanent positions may arise based on performance.

Benefits

Generous employee discounts

Access to free, 24/7 counselling and support

Maternity, paternity, and adoption gift card

Qualifications

• Availability to work Bank Holidays and special days during the Christmas season.
• Experience is a plus but not mandatory for this temporary role.

Responsibilities

• Greet customers and provide product and gift advice.
• Operate tills and assist with self-checkout systems.
• Manage stock levels and keep shelves full.
• Maintain a clean and appealing store layout.
• Support with online order pick, pack, and delivery.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Job Description

Salary for this role is £12.40 per hour.

The festive season at Boots is one the most exciting and important times of the year. As a Christmas Customer Assistant, you will greet customers with a smile, offer product and gift advice, and create a memorable experience that keeps them coming back all year round.

Whether you are just starting your career or already have retail or customer service experience, this temporary contract offers the potential for a permanent role depending on the opportunities in your area.

About the role

You will work in a Boots store and report to the Assistant or Store Manager.

• Customer Interaction: Offer thoughtful advice, recommend products, and highlight offers to ensure a positive shopping experience.
• Till Operation: Work at the counter or support self‑checkout systems with energy and efficiency.
• Stock Management: Keep shelves full so customers can always find what they need during the busiest season.
• Store Presentation: Maintain a clean and appealing store layout.
• Online Order Support: Assist with pick, pack, and delivery of online orders as needed.

What you'll need to have

• Availability to work Bank Holidays, Black Friday week, Cyber Monday, Christmas Eve, Boxing Day, and New Year’s Day.
• Customer Service Skills: Comfortably approach customers and provide personalised experiences.
• Operations Ready: Balance customer care with daily shopfloor and operational tasks.
• Tech‑Savvy: Learn and use new technology, including handheld devices, tills, and self‑checkouts.
• Team Player: Collaborate to meet store goals and enjoy the work environment.
• Physical Stamina: Be on your feet, standing, walking, and lifting regularly.
• Brand Ambassador: Love Boots ethos, products, and services and share enthusiasm with customers.

It would be great if you also have

• Experience in a retail or customer‑facing environment.
• Familiarity with Boots products and services.

Career development

Opportunities exist to progress within retail, pharmacy, store leadership, or the Support Office. Check out success stories here.

Our benefits

• Generous employee discounts.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Maternity, paternity, and adoption gift card.

We also offer a range of additional benefits to suit you—find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Salary estimates on third‑party sites are not provided or endorsed by Boots.

Why Boots

We foster an inclusive environment where employees can be themselves and reach their full potential. We are proud to be an equal‑opportunity employer, passionate about diversity, and committed to a positive working environment.

What's next

If you want to make someone’s day and make a difference, apply now! Successful applicants will be contacted for an in‑person interview within the next 14 days.

If you require additional support during the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Need To Know

We are recruiting Christmas Customer Advisors for the Halstead, High Street store. Candidates are expected to start from November onwards, with a variety of shifts—including weekends—based on discussion during interview. We will close this advert once we have met our requirements.