Christmas Customer Advisor - Zone A

Boots Opticians; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is hiring Christmas Customer Advisors for their Bristol store. Responsibilities include customer interaction, till operation, and stock management. Ideal candidates should possess strong customer service skills and be ready to work throughout the festive season. This part-time role offers 15 hours per week with opportunities for career development and employee benefits.

Benefits

Generous employee discounts

24/7 counselling and support through TELUS Health

Maternity/Paternity/Adoption gift card

Qualifications

• Available to work Bank Holidays including Black Friday week, Christmas, and New Year’s.
• Experience in a retail or customer-facing environment is desirable.
• Able to learn and use new technology including tills and self-checkouts.

Responsibilities

• Offer product advice and highlight offers to enhance customer experience.
• Support till operations efficiently.
• Assist in stock management and store presentation.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Overview

The salary for this role is £12.40 per hour. The festive season at Boots is a busy time, and this role supports store teams by greeting customers, offering product and gift advice, and creating a positive shopping experience that encourages repeat visits.

This is a temporary contract, with potential for a permanent role later depending on local opportunities.

About the role

You will work in a Boots store and report to the Assistant or Store Manager. Responsibilities include:

• Customer Interaction: Offer thoughtful advice, recommend products and highlight offers to ensure a positive shopping experience.
• Till Operation: Support purchases at the counter or self-checkout systems with energy and efficiency.
• Stock Management: Keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure every area looks its best.
• Online order support: Assist with deliveries, picking, and packing for online orders as needed.

What you’ll need to have

Full training is provided. Essential skills/experience include:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers and providing a personalised experience.
• Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
• Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: Collaborative, one-team mindset to help achieve store goals.
• Physical Stamina: Able to be on your feet, standing, walking and lifting.
• Brand Ambassador: Passion for Boots ethos, products and services.

Desirable experience

Desirable but not essential:

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services

Career development

There are opportunities to progress within retail or pharmacy, move into store leadership, or join our Support Office. See success stories here (text only).

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health (Employee Assistance Programme)
• Maternity/Paternity/Adoption gift card

Additional benefits vary by role. Details at boots.jobs/rewards. Exclusions may apply. Salary estimates on third-party sites are not provided or endorsed by Boots.

Why Boots

We foster an inclusive working environment and are an equal opportunity employer. We value diversity and provide a positive, inclusive workplace for all.

What’s next

If you’re ready to make a difference, apply now. If successful, we’ll contact you to attend an in-person interview within 14 days. We can provide reasonable adjustments to support you through the application and interview process.

Need To Know

We are recruiting Christmas Customer Advisors for our Bristol, Nailsea store. Start from 12th September. Shifts typically 09:00–17:00, with weekends possible. Available shifts: Tue–Fri 09:00–17:00. The advert may close when requirements are met.

Job details

Business Area: Retail

Function: Christmas

Hours per week: 15

Location: Nailsea, Bristol

Store: 350 - NAILSEA

Country: UK