CHLH/2512/10 Cleaner (Health Suite)

High Life Highland; Inverness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A charitable organization seeks a dedicated individual to promote a positive workplace culture and maintain high cleanliness standards. The role involves engaging with customers, ensuring service excellence, and safely operating equipment while adhering to health and safety procedures. The ideal candidate should support various projects and work on a flexible rota that includes evenings and weekends. Emphasis on sustainability and continuous improvement is essential.

Responsibilities

• Promote a positive workplace culture aligned with the Charity's values.
• Ensure service excellence and maintain professional presentation standards.
• Maintain cleanliness and hygiene standards in the facility.
• Keep outdoor spaces clear of litter and debris.
• Operate powered equipment and perform physical tasks safely.
• Report any equipment or facility damages to the Supervisor.
• Pursue continuous professional development.
• Assist other areas of the organization as needed.

Job description

Key Duties and Responsibilities

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
• Ensure service excellence and professional presentation standards are maintained at all times, engaging with customers, building rapport, enhancing their experience and resolving any issues positively, professionally and promptly.
• Ensure that the level of cleanliness and hygiene within the facility meets the high standards expected by High Life Highland.
• Ensure outside spaces around the facility are kept clear of litter and other debris e.g. leaves; and that doors and railings are checked and wiped on a regular basis and/or as required.
• Operation of powered equipment, lifting & handling and climbing of stairs.
• Ensure the safe use of materials, chemicals and equipment.
• Ensure that all equipment is maintained in good working order and operated safely at all times and any damaged equipment, area or building fabric is reported to the Supervisor or Duty Manager immediately.
• Pursue continuous professional development and contribute to the continuous improvement of the facility and High Life Highland as a whole.
• Attend and undertake any training online or in person.
• Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
• Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness.
• Work on a rota basis, including some evenings, weekends and bank holidays.
• Undertake all tasks in accordance with High Life Highland policies and procedures, including health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.