Childrens Services Business Support Officer

Telford and Wrekin Council; Telford; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local council in the UK is seeking a Business Support Officer to provide essential administrative support within Children's Services. This full-time role involves managing data, minute meetings, and collaborating with various professionals to enhance service delivery. The council is proud of its outstanding reputation and offers competitive benefits, including flexible working and a comprehensive leave package.

Benefits

Competitive salary

Generous leave package

Flexible working

Local Government Pension Scheme

Staff discounts

Free parking

Confidential wellbeing support

Hybrid working model

Qualifications

• Organised and tech-savvy individual with a proactive mindset.
• Experience in providing administrative support in a fast-paced environment.
• Ability to manage sensitive information and collaborate effectively.

Responsibilities

• Provide admin support to teams in Children's Safeguarding and Family Support.
• Minute meetings and manage data accurately.
• Drive continuous improvement across services.

Skills

Strong IT skills (Microsoft 365, databases, etc.)

Excellent communication

Time management

Proactive mindset

Ability to work independently

Team collaboration

Job description

Join Our Outstanding Team - Business Support Officer (Children's Services) - SAFEGUARDING FINANCE

FIXED TERM 6 MONTHS

FULL TIME CONTRACT - 37 HOURS

Darby House, Lawn Central, Telford

Are you organised, tech-savvy, and ready to make a difference? We're looking for a Business Support Officer to join our fast-paced teamsupportingchildren and families across Telford and Wrekin.

What You’ll Do:

• Provide top-tier admin support to frontline teams in Children's Safeguarding, Family Support, and Education & Skills.
• Minute meetings, manage data, and handle sensitive information with confidence.
• Collaborate with professionals across services and help drive continuous improvement.

What We’re Looking For:

• Strong IT skills (Microsoft 365, databases, etc.)
• Excellent communication and time management
• A proactive mindset and eagerness to learn
• Ability to work independently and as part of a supportive team

Why Telford & Wrekin?

We're proud to be rated Outstanding by Ofsted - the only authority in the West Midlands with this accolade (twice!). Here's what Ofsted said in April 2024:

• Exceptional social work practice
• Participation is a real strength
• Care leavers benefit from a generous local offer
• Staff feel valued and supported by visible senior leaders

Ready to Apply?

Visit our recruitment pages or contact us at [e-mail]

Please click on the links below to view the job description and person specification.

We believe great services start with great people - and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

A CV template is available if you do not already have a CV.

What we offer:

• We offer competitive salaries and a fantastic leave package - starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

Roles involving children or vulnerable adults will require a criminal records check. It's an offence to apply if you're barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas