Childrens Residential Support Worker

WILDERNESS WAY; Whitehaven; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Sleep-ins included

Up to 7 weeks annual leave

Compassionate Leave from day one

Enhanced Sick Pay

Maternity/Paternity Pay

Medicash healthcare benefits

Life Assurance 2x salary

Level 3 Diploma funded

Induction and six-month programme

Career progression opportunities

Staff discounts

Refer a Friend £1,000

Company pension

Job summary

Wilderness Way is seeking a dedicated Children's Residential Support Worker to help create a safe, nurturing home where children can thrive. You will build trusting relationships, support education and health, and foster independence while supporting emotional wellbeing.

With opportunities to mentor peers and progress, the role offers a meaningful path for career development within a committed team.

Qualifications

• Experience working with children or vulnerable individuals in care, education or youth work.
• Ability to communicate clearly and build trust with young people.
• Commitment to safeguarding and wellbeing of children.

Responsibilities

• Build positive, trusting relationships with children.
• Create a safe, structured and nurturing home environment.
• Support children with education, health and wellbeing.
• Encourage independence, confidence and resilience.
• Help children access new experiences and opportunities.
• Support children to express their wishes and feelings.
• Use trauma‑informed approaches to support emotional wellbeing.
• Collaborate with Managers, Therapists and multi‑disciplinary teams.

Skills

Experience with children

Resilient attitude

Strong communication

Willingness to level 3

Education

Level 3 Diploma in Residential Childcare

Job description

Transform Lives as a Children's Residential Support Worker

What if your job could change someone's life?

At Wilderness Way, that's exactly what happens every day.

Whether you're bringing experience from residential childcare, education, care, youth work, or you're looking for a rewarding new challenge, this is your opportunity to make a genuine difference to the lives of children who need support, stability, and someone who believes in them.

Why Join Us?

When you spend your career changing children's lives, you deserve a company that invests in yours.

That's why we offer:

• Set shift patterns including sleep‑ins.
• Up to 7 weeks annual leave.
• Paid Compassionate Leave from day one.
• Enhanced Sick Pay, Maternity Pay and Paternity Pay.
• Medicash healthcare benefits, including dental and optical cashback plus 24/7 GP access.
• Life Assurance worth 2x your annual salary.
• Fully funded Level 3 Diploma in Residential Childcare.
• A dedicated induction and six‑month welcome programme.
• Clear opportunities to progress your career with Wilderness Way.
• Discounts across gyms, retail, restaurants and more.
• £1,000 Refer a Friend bonus.
• Company pension scheme.

Your Day-to-Day

No two days are ever the same.

One day you might be helping a young person prepare for school. The next, you'll be supporting an outdoor adventure, teaching life skills, celebrating achievements, cooking a favourite meal, or simply being the trusted adult they need during a difficult moment.

You'll:

• Build positive, trusting relationships with children.
• Create a safe, structured and nurturing home environment.
• Support children with education, health and wellbeing.
• Encourage independence, confidence and resilience.
• Help children access new experiences and opportunities.
• Support children to express their wishes, feelings and aspirations.
• Use trauma‑informed approaches to support emotional wellbeing.
• Work collaboratively with Managers, Therapists, Outdoor Specialists and Multi‑Disciplinary Teams to help children achieve positive outcomes.

For colleagues appointed at Senior Residential Support Worker level, there will also be opportunities to mentor and support less experienced colleagues, role model best practice and help maintain high standards of care across the home.

What We're Looking For

The most important thing is your ability to lead by example, develop others and create an environment where children can thrive.

You’ll also need to:

• Experience working with children, young people or vulnerable individuals, whether in care, education, youth work, healthcare, support work or a similar environment.
• A positive and resilient approach.
• Strong communication skills and a genuine passion for helping children reach their full potential.
• A willingness to work towards a Level 3 qualification if you don't already hold one.
• Be 21 or over (or turning 21 soon) due to requirements within children's residential care.
• Have the right to work in the UK. Unfortunately, we're unable to offer sponsorship for this position.
• Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them.

For Experienced Candidates

If you already hold a Level 3 qualification in Residential Childcare (or equivalent) and have residential childcare experience, we'll consider you for opportunities that reflect your skills and experience, including Senior Residential Support Worker positions.

Make a Difference Every Day

It's a chance to help children feel safe, valued, understood and excited about their future.

With only 10-11 working days per month, exceptional support from your team, and genuine opportunities to develop your career, you'll have the chance to build a rewarding future while helping young people build theirs.

All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience and protected characteristics.