Childrens Residential Support Worker

WILDERNESS WAY; Hexham; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Up to 7 weeks annual leave

Compassionate Leave from day one

Healthcare benefits (Medicash)

Life Assurance 2x salary

Fully funded Level 3 Diploma in RCC

Company pension

Refer a Friend bonus: £1,000

Induction and six-month welcome plan

Discounts across gyms, retail, etc.

Job summary

Wilderness Way is hiring Residential Support Workers across our homes in the UK. You will lead by example, build trusting relationships with children, and provide a safe, nurturing home environment while supporting their education, health and wellbeing.

Opportunities for progression to Senior Residential Support Worker, with six-month induction and ongoing development. A Level 3 qualification in Residential Childcare is preferred, and a full UK driving licence is required.

Qualifications

• Experience working with children, young people or vulnerable individuals in care, education, youth work or similar environments.
• Positive and resilient approach with good communication skills.
• Willingness to work towards a Level 3 qualification in Residential Childcare if not already held.
• Be 21 or over due to requirements within children's residential care.
• Hold the right to work in the UK; sponsorship not available for this position.
• Hold a full UK driving licence and be comfortable driving as part of the role.

Responsibilities

• Build positive, trusting relationships with children and create a safe, structured, nurturing home environment.
• Support children with education, health and wellbeing and encourage independence and resilience.
• Help children access new experiences and opportunities and support their wishes and feelings.
• Work collaboratively with Managers, Therapists and multi-disciplinary teams to achieve positive outcomes.
• Mentor less experienced colleagues at Senior Residential Support Worker level and model best practice.

Job description

Transform Lives as a Children's Residential Support Worker

What if your job could change someone's life?

At Wilderness Way, that’s exactly what happens every day.

Whether you're bringing experience from residential childcare, education, care, youth work, or you're looking for a rewarding new challenge, this is your opportunity to make a genuine difference to the lives of children who need support, stability, and someone who believes in them.

We recruit for Residential Support Worker opportunities across our homes and will assess your experience, qualifications and skills throughout the recruitment process to ensure you're considered for the most suitable role. Based on your experience and qualifications, this may include opportunities at Residential Support Worker or Senior Residential Support Worker level.

Why Join Us?

When you spend your career changing children's lives, you deserve a company that invests in yours.

That's why we offer:

• Set shift patterns including sleep-ins.
• Up to 7 weeks annual leave.
• Paid Compassionate Leave from day one.
• Enhanced Sick Pay, Maternity Pay and Paternity Pay.
• Medicash healthcare benefits, including dental and optical cashback plus 24/7 GP access.
• Life Assurance worth 2x your annual salary.
• Fully funded Level 3 Diploma in Residential Childcare.
• A dedicated induction and six-month welcome programme.
• Clear opportunities to progress your career with Wilderness Way.
• Discounts across gyms, retail, restaurants and more.
• £1,000 Refer a Friend bonus.
• Company pension scheme.

Your Day-to-Day

No two days are ever the same.

One day you might be helping a young person prepare for school. The next, you'll be supporting an outdoor adventure, teaching life skills, celebrating achievements, cooking a favourite meal, or simply being the trusted adult they need during a difficult moment.

You’ll:

• Build positive, trusting relationships with children.
• Create a safe, structured and nurturing home environment.
• Support children with education, health and wellbeing.
• Encourage independence, confidence and resilience.
• Help children access new experiences and opportunities.
• Support children to express their wishes, feelings and aspirations.
• Use trauma-informed approaches to support emotional wellbeing.
• Work collaboratively with Managers, Therapists, Outdoor Specialists and Multi-Disciplinary Teams to help children achieve positive outcomes.

For colleagues appointed at Senior Residential Support Worker level, there will also be opportunities to mentor and support less experienced colleagues, role model best practice and help maintain high standards of care across the home.

What We're Looking For

The most important thing is your ability to lead by example, develop others and create an environment where children can thrive.

You’ll also need to:

• Experience working with children, young people or vulnerable individuals, whether in care, education, youth work, healthcare, support work or a similar environment.
• A positive and resilient approach.
• Strong communication skills and a genuine passion for helping children reach their full potential.
• A willingness to work towards a Level 3 qualification if you don't already hold one.
• Be 21 or over (or turning 21 soon) due to requirements within children's residential care.
• Have the right to work in the UK. Unfortunately, we're unable to offer sponsorship for this position.
• Hold a full UK driving licence and be comfortable driving as part of your role, as you'll help children access the people, opportunities and experiences that matter most to them.

For Experienced Candidates

If you already hold a Level 3 qualification in Residential Childcare (or equivalent) and have residential childcare experience, we'll consider you for opportunities that reflect your skills and experience, including Senior Residential Support Worker positions.

Make a Difference Every Day

It's a chance to help children feel safe, valued, understood and excited about their future.

With only 10-11 working days per month, exceptional support from your team, and genuine opportunities to develop your career, you'll have the chance to build a rewarding future while helping young people build theirs.

All roles at Wilderness Way are subject to Safer Recruitment checks, including references, an enhanced DBS, and online/social media screening for successful candidates. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment. We are an equal opportunities employer and welcome applications from all individuals, regardless of background, experience, or protected characteristics.