Children & Young People Support Worker – Domestic Abuse Service (Female Only)

Chadd; Peacehaven; On-site; GBP 20,000 - 25,000; Part time

Job summary

A community support organization in Peacehaven seeks a dedicated professional to coordinate support services for children and families. In this role, you will help individuals manage trauma and enhance their wellbeing through various activities. Flexibility in working hours is essential. The ideal candidate should have extensive experience in delivering support and engaging families, understanding the importance of safeguarding and maintaining confidentiality. The role requires teamwork and collaboration with numerous stakeholders to achieve positive outcomes.

Qualifications

• Experience working with children and families in a support role.
• Understanding of domestic violence and its impacts on children.
• Ability to engage in reflective practices to support health outcomes.

Responsibilities

• Provide one-on-one and group support to children and families.
• Coordinate community activities to promote wellbeing.
• Ensure safety and health regulations are met on-site.

Skills

Supporting children and families

Therapeutic methods

Community engagement

Problem-solving

Job description

Overview

Job Purpose: To provide and coordinate a support service to children, young people and their families on a one to one or group basis, by identifying needs, aspirations and interests in order to achieve positive outcomes within the wellbeing strategy for our Refuge and Outreach provisions.

Working Hours: 18 hours per week on average.

Working Pattern: Flexibility is required to provide an inclusive service, may include daytime, evening and weekend hours.

Key responsibilities

• Welcome families to the service and provide them with support to meet their individual practical and emotional needs.
• Help children and young people begin the healing process of working through traumatic experiences relating to domestic abuse and change.
• Engage with families by facilitating a programme of community and individual activities such as therapeutic play, craft & art, exercise, outings, etc., which promote good physical and emotional health and wellbeing, relevant and accessible to the target client group.
• Take the lead role in managing the day to day running of the onsite play facilities, including cleaning, monitoring safety, stock control and ordering supplies/services within budget.
• Work in liaison with schools, agencies, partners and services to coordinate specialist help and interventions where required.
• Work in partnership with parents to empower them to achieve better health and wellbeing outcomes for their children and achieve their full potential, and provide support in promoting the parent/child relationship.
• Support children and young people to manage themselves and their behaviours enabling them to recognise the impact of their actions on themselves and others using reflection and other therapeutic methods.
• Demonstrate at all times a clear understanding of personal and professional boundaries.
• Contribute to regular reviews of the support plan according to the case management policy including action planning to further progress, signpost, refer to or close a case.
• Collect and monitor associated data, client stories and experiences to demonstrate the impact and outcomes of the service.
• Ensure that views and experiences of clients and agencies are sought actively, recorded correctly and used to develop the service.
• Report any issues, difficulties or complaints to the Refuge Manager and participate in the follow up investigations as required.

Safety & Security

• Positively engage with all safeguarding requirements and ensure any potential concerns are reported immediately.
• Maintain the physical security of the building, control access to the refuge when on duty, reminding residents to keep the address and security of the site secure.
• Maintain confidentiality and adhere to information sharing protocols when working with service users, staff and external bodies and all legislation connected to the work.
• Ensure that the security of sensitive information is kept within CHADD’s policy and procedures according to GDPR.
• Ensure that all health and safety regulations are strictly observed and comply with the Health and Safety Policy.
• Ensure that all equipment provided at CHADD is working according to its purpose with regular testing and maintenance and report any emergency repairs or hazards.