Children Services YOS Team Manager (PO6)

Wax Recruitment Ltd; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Wax Recruitment Ltd is seeking a senior practitioner to oversee day-to-day operations and practice of a group of staff within the Youth Offending Service in London. The role focuses on developing practice, ensuring high standards, implementing policies, and delivering a high quality service to young people and families.

You will lead on policy development, manage projects, stay compliant with safeguarding and legislation, and work in partnership with multi‑agency colleagues.

Qualifications

• Degree in social work (HCPC registered) or Degree in Community Justice with Level 5 Diploma in Probation Studies.
• Three years post qualifying experience is required.
• Extensive line management experience in a youth justice setting.

Responsibilities

• Deliver practice and operational leadership across the team, aligning with service objectives.
• Review service requirements, resolve problems and deal with complaints.
• Lead on policy development and drive continuous improvement in own work and thematic areas.
• Coordinate team work to ensure objectives are delivered.
• Keep up to date with changes in policy and legislation to ensure compliant delivery.
• Ensure equality of opportunity and anti-discriminatory practice across the service.
• Under supervision of Operations Manager, manage small expenditures and process transactions.

Job description

Job Category: Social Care Qualified

Location: 6 Brixton Hill, London, Lambeth, SW2 1RW, London Borough of Lambeth

Salary: £30.92 per hour

DBS and Social Work England Registration Required

2 days in the office and 3 days remote but this can change due to service needs and duty cover

Main purpose of the role

To be responsible for the day-to-day operations and practice of a group of staff within the Youth Offending Service (YOS).

This supervisory role will involve developing practice across the team, ensuring that work is completed to a uniform high standard and that policies and procedures are fully implemented, whilst ensuring that young people and families receive a high quality service.

Practice an outward-facing approach to partnership working; understanding that the quality of relationships and reputation of management with peers and leaders throughout multi‑agency partnerships and the community is an essential component of successful support to young people and their families.

Duties

This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role, such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.

• 1. Deliver practice and operational leadership, which aligns with the Service-wide vision and objectives, driving change and constant improvement.
• 2. Review service requirements, resolve problems and deal with complaints
• 3. Lead on the development of specific policies and procedures to contribute to the continuous improvement in own work and thematic areas.
• 4. Where relevant co-ordinate the work of a team, either formally or as part of a project to ensure individual and team objectives are delivered.
• 5. Keep up to date with changes in relevant policy and legislation to ensure delivery in own work area is effective and complies with appropriate regulations/statutory guidance.
• 6. Ensure that equality of opportunity and anti-discriminatory practice is a priority throughout the service and equality issues are consistently considered in aspects of work.
• 7. Under supervision of the Operations Manager, be accountable for small expenditures from an agreed budget or income and process transactions in a timely manner.

Qualification

A Degree in social work (HCPC registered) or a Degree in Community Justice with Level 5 Diploma in Probation Studies. Alternatively, educated to degree level together with a Youth Justice professional certificate in Effective practice. Three years post qualifying experience is required and extensive line management experience in a youth justice setting.

Key knowledge

Substantial knowledge of current legislation, effective practice and safeguarding relating to youth justice.

Sound understanding of operations management, the design and implementation of effective practice.

Up to date professional and technical expertise in relation to youth offending.

Experience

Detailed knowledge of the Youth Offending Information System (YOIS), Care Works databases other relevant data systems.

Experience of supervising and managing staff in a relevant setting

Ability to communicate effectively (English - verbally and written) and to create and maintain positive working relationships with children, young people, parents and a wide range of other professionals and agencies inc chairing meetings.

Other Requirements

Able to work outside normal office hours including evenings and weekends. Evening work is a core component of the post. In addition, a commitment to be able to work at weekends is essential

ExperienceDetailed knowledge of the Youth Offending Information System (YOIS), Care Works databases other relevant data systems.Experience of supervising and managing staff in a relevant settingAbility to communicate effectively (English - verbally and written) and to create and maintain positive working relationships with children, young people, parents and a wide range of other professionals and agencies inc chairing meetings.Other RequirementsAble to work outside normal office hours including evenings and weekends. Evening work is a core component of the post. In addition, a commitment to be able to work at weekends is essential