Children's Therapy Services Administrator

Stockport NHS Foundation Trust; Stockport; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local healthcare provider in Stockport is seeking an experienced Children's Therapy Services Administrator to support various therapy teams. The role involves managing appointments, referrals, and communications while contributing to a positive administrative environment. Candidates should have experience in healthcare administration and familiarity with patient management systems. This full-time role offers a salary between £24,937 to £26,598 pro-rata annually.

Benefits

27-33 days of annual leave plus bank holidays

Salary sacrifice schemes

Cycle to work scheme

Salary finance services

Qualifications

• Experience in administrative roles, especially in healthcare settings.
• Familiarity with patient management systems such as EMIS.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Support therapy teams with administrative tasks.
• Manage referrals, appointments, and communications.
• Assist in creating a positive working environment.

Skills

Communication skills

Organizational skills

Attention to detail

Job description

Children's Therapy Services Administrator

We are looking for an experienced administrator to join our children's therapy services. Our services include occupational therapy, physiotherapy, speech and language therapy, equipment and adaptations and dietitians. We provide services from the child development unit at Stepping Hill Hospital, out therapy centre at 1WR Stockport, and across family hubs and early years settings / schools.

The job will mainly be based at 1 WR ( 1 Wellington Rd Stockport) though the post holder may have to work at the other sites on occasion which may include Kennedy Way off Green lane, Stepping Hill or the family hub sites. There are currently 4 other admin staff including one admin lead working in our admin hub.

Main duties of the job

The post holder will be expected to support the therapy teams as part of the admin hub. This includes:

• Supporting room access and set up of the therapy centre
• Adding referrals and admin notes and consultations to the patient system EMIS.
• Placing orders on the unit 4 order system / NHS supply chain.
• Creating Eventbrite events for training courses.
• Scanning information to EMIS
• sending out appointments / creating appointments on the system
• This is not an exhaustive list - please refer to the job description

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice

Job responsibilities

• To assist and support the management of the Childrens therapy teams ensuring an effective and efficient administration service is provided to the clinicians / team leads.
• To work on own initiative to prioritise own work in the various community settings required in the face of competing demands.
• To provide cross-cover management support in the event of colleagues leave / absence.
• To provide personal assistance to the Childrens Therapy manager on delegated tasks involving data management, training nominations/compliance, quality issues and day to day duties such as data inputting and management, filing/copying maintaining confidentiality.
• To support the team to create a positive working environment promoting good well being
• To be a proactive team member of the Childrens Therapy Services to provide an effective and responsive service.
• To contribute to the administrative function of the childrens services to promote efficiency and to reflect changes in therapy services / systems.
• To support the childrens therapy managers in tasks required for the childrens therapy services.
• To work with limited supervision
• To be accountable for own actions
• To be guided by service processes as developed by service leads

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.

If successful this vacancy will require a Standard DBS check at a cost of £26.90. This cost will be deducted from your first Trust salary

In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person Specification

Qualifications

• score out of 3 (0 none to 3 excellent)
• score out of 3

Knowledge

• score out of 3
• score out of 3

Experience

• score out of 3
• score out of 3

skills

• score out of 3

work related circumstances

• score out of 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a year pro rata per annum