Children's Residential Support Worker

Key Health; Stafford; On-site; GBP 20,000 - 28,000; Full time

Job summary

A children's support organization is seeking a Children's Support Worker in Staffordshire to provide child-centred care for young people with emotional and behavioral difficulties. Responsibilities include promoting positive behavior, supporting education and daily living, and maintaining care records. Ideal candidates will have experience working with youth and be willing to work a flexible rota including nights and weekends. The position offers comprehensive training and opportunities for progression, with a focus on making a real difference in young people's lives.

Benefits

Comprehensive induction and ongoing training

Clear progression opportunities

Supportive management and team culture

Enhanced pay for nights and weekends

Opportunity to make a real difference

Qualifications

• Experience in residential care, SEN, SEMH, education, or youth work.
• Ability to work a shift rota including evenings, nights, and weekends.
• Training in Team Teach, MAPA, or equivalent is a plus.

Responsibilities

• Provide consistent, child-centred care and emotional support.
• Promote positive behavior, boundaries, and daily routines.
• Support young people with education, activities, appointments.
• De-escalate challenging situations using approved approaches.
• Maintain accurate records following care plans and procedures.

Skills

Experience working with children or young people

Calm and resilient approach

Strong communication skills

Teamwork skills

Motivation to support vulnerable young people

Education

Level 3 or 4 Diploma in Residential Childcare

Job description

Children's Support Worker

Location: Staffordshire – commutable from Birmingham
Contract: Full-time, permanent
Shifts: 24/7 rota (days, nights, weekends, sleep‑ins where applicable)

We are recruiting Children's Support Workers to join a residential service supporting children and young people with emotional and behavioural difficulties (EBD) and associated complex needs. This is a rewarding, hands‑on role where you will help provide a safe, structured, and nurturing environment, enabling young people to develop confidence, emotional regulation, and life skills.

Key Responsibilities

• Provide consistent, child‑centred care and emotional support
• Promote positive behaviour, boundaries, and daily routines
• Support young people with education, activities, appointments, and daily living skills
• De‑escalate challenging situations using approved approaches
• Maintain accurate records in line with care plans and safeguarding procedures
• Work collaboratively with colleagues, managers, and external professionals
• Act as a positive role model and reliable adult presence

About You

• Experience working with children or young people (residential care, SEN, SEMH, education, youth work, or similar)
• Calm, resilient, and emotionally intelligent approach
• Strong communication and teamwork skills
• Willingness to work a rota including evenings, nights, and weekends
• Genuine motivation to support vulnerable young people

Desirable (not essential)

• Level 3 or 4 Diploma in Residential Childcare
• Experience within EBD or SEMH residential settings
• Team Teach, MAPA, or equivalent training
• Full UK driving licence

What's on Offer

• Comprehensive induction and ongoing training
• Clear progression opportunities (Senior Support Worker, Deputy roles)
• Supportive management and team culture
• Enhanced pay for nights, weekends, and sleep‑ins
• The opportunity to make a real and lasting difference

Safeguarding Commitment

This role is subject to an enhanced DBS check, full employment references, and safeguarding screening. We are committed to safeguarding and promoting the welfare of children and young people.