Children'S Home Support Worker

Shared Services Partnership; East Oakley; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Health Assured EAP

Local Government Pension Scheme

Generous annual leave

Job summary

Shared Services Partnership in Romsey is seeking a dedicated Support Worker to join Hockley House, a new children’s home for ages 12–18, offering trauma-informed care in a collaborative environment with education and health professionals.

You’ll build trusted relationships, provide practical and emotional support, contribute to care plans and records, and help young people develop life skills. A Level 3 Diploma in Residential Childcare is preferred, with training supported by the employer.

Qualifications

• Must have Level 3 Diploma or be willing to achieve with support.
• Understand child development and safeguarding; trauma-informed care.
• Excellent communication and relationship-building skills.
• Compassionate, resilient, child-centered approach.
• Ability to stay calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining records.

Responsibilities

• Build positive, trauma-informed relationships with children, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe environment.
• Help children achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain records and prepare reports for families and agencies.
• Promote safeguarding and wellbeing through risk assessment and safe working practices.
• Collaborate with a multi-disciplinary team to deliver therapeutic care and support plans.

Education

Level 3 Diploma in Residential Childcare

Understanding of child development

Safeguarding and trauma-informed care

Excellent communication

IT systems and record keeping

Tools

IT systems

Job description

Job Details:

Job Reference: HCC622917

Salary Range: £28,697 - £31,573 per annum, plus Market Supplement of £3,000 per annum

Work Location: Hockley House Residential Home, Romsey

Hours per week: 37

Contract Type: Permanent

Closing Date: 19 October 2026

Early applications are encouraged as we may close the advert ahead of the stated closing date.

The Role:

Help shape brighter futures for children and young people at Hockley House.

Hockley House is a pioneering new children's home in Romsey for young people aged 12-18 with complex emotional, behavioral and mental health needs. As Hampshire's first residential home to bring together social care, healthcare and education in one setting, we're helping children build stability, resilience and brighter futures through intensive, trauma-informed support.

Joining Hockley House as a Support Worker is a rare opportunity to be part of a brand-new service. Working alongside residential, health and education professionals, you'll help create a safe, nurturing environment where young people can build confidence, develop independence and achieve positive outcomes.

What you’ll do:

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

What we’re looking for:

• A Level 3 Diploma in Residential Childcare, or the willingness to achieve this qualification with our support.
• An understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• A compassionate, resilient and child-centred approach.
• The ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

Take a look at our Candidate Pack for more information about the Support Worker role, team and our values. The section 'About You' explains the knowledge, skills and experience we'd like you to tell us about.

Why join us?

Hockley House is proud to be rated ‘Good’ in all areas by Ofsted, demonstrating our commitment to delivering high-quality care and support. This achievement reflects the dedication of our team and the strong, positive culture we have built together. Our Ofsted rating provides external recognition of the good practice that takes place every day, giving staff the confidence that they are part of a service that is respected and making a real difference. If you are looking for a rewarding role within a supportive, professional, and forward-thinking organisation, Hockley House is a great place to work, develop your career, and help transform young lives.

As part of our team, you'll have the opportunity to make a meaningful contribution to the lives of vulnerable children while developing your own skills and career.

• Career development: Receive a one-off payment of £500 upon successful completion of the Level 3 Diploma in Residential Childcare (if you do not already hold this qualification).
• Supportive environment: Join an inclusive, friendly and collaborative team that values and supports one another.
• Employee support: Access Health Assured's comprehensive Employee Assistance Programme, including 24/7 support, wellbeing resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay and access to the Local Government Pension Scheme. Find out more here.

Our service which operates all year-round 24/7 and your shift pattern will include some bank holidays, weekends and sleep in duties. Enhancements are paid in line with the HCC salary policy.

Please note, we're unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include Residential Support Worker, Children's Residential Care Worker, Youth Worker, Teaching Assistant, Support Worker, Care Assistant, Healthcare Support Worker, Learning Support Assistant, Foster Care Support Worker, Mental Health Support Worker, Family Support Worker, Outreach Worker

Additional Information:

Children’s Home Support Worker Candidate Pack

Vetting Requirements:

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

For general enquiries, please contact [e-mail]
For an informal chat about the role, please contact Helen Gunniss, Registered Manager on [e-mail]

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.