Overview
Quality & Assurance Manager - Children\'s Residential Services
Location: West Midlands
Salary: circa £60,000 per annum + benefits
Contract: Full-time, Permanent
Responsibilities
- Lead on all aspects of quality, compliance, and service improvement across a portfolio of children\'s homes.
- Conduct internal audits, mock inspections, and support homes to achieve and maintain \"Good\" and \"Outstanding\" Ofsted ratings.
- Work collaboratively with Registered Managers and senior leaders to develop and implement quality improvement plans.
- Monitor safeguarding, incidents, and key performance data, ensuring lessons learned are embedded across services.
- Deliver training, coaching, and guidance to promote consistent compliance with Children\'s Homes Regulations, Quality Standards, and Ofsted expectations.
- Act as the organisation\'s champion for continuous improvement and best practice in residential childcare.
About You
- Proven experience in children\'s residential care, ideally as a Registered Manager, Responsible Individual, or Quality Lead.
- In-depth understanding of Ofsted frameworks, Regulation 44/45 processes, and the Children\'s Homes (England) Regulations 2015.
- Strong ability to combine strategic oversight with a hands-on approach to supporting services.
- Excellent analytical, communication, and leadership skills.
- Hold (or be working towards) a relevant qualification such as the Level 5 Diploma in Leadership & Management for Residential Childcare or equivalent.
What We Offer
- Competitive salary of around £60,000 per annum
- Opportunity to shape and influence quality across a growing, values-led organisation
- Supportive senior leadership team committed to innovation and best practice
- Ongoing investment in professional development and wellbeing