Children and Young People Support Worker

Victim Support; Greater London; Remote; GBP 30,000 - 40,000; Full time

Job summary

A national charity organization is looking for two Children & Young People Programme Facilitators to provide support to children and young people affected by domestic abuse. These home-based roles focus on engaging young individuals and delivering a recovery toolkit. Ideal candidates should have resilience, customer service skills, and experience in supporting vulnerable groups. The position offers flexible working and generous annual leave.

Benefits

Flexible Working Options

Generous Annual Leave

Birthday Leave

Pension Plan

Enhanced Allowances

Exclusive Discounts

Financial Wellbeing Support

Wellbeing Support

Career Development Opportunities

Qualifications

• Experience working with children and young people.
• Ability to deliver online support and engage in programme activities.
• Knowledge of domestic abuse issues and supportive practices.

Responsibilities

• Provide safe support to children and young people who have experienced domestic abuse.
• Engage with young people to encourage involvement in program activities.
• Deliver the CYP Recovery Toolkit online.

Skills

Resilience

Adaptability

Customer service skills

Job description

We have an exciting opportunity for two Children & Young People (CYP) Programme Facilitators to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.

These are home-based roles, working term-time only, on a fixed term contract until 31st July 2027.

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

This role is home-based (which must be within England and Wales), working term time only. As a CYP Programme Facilitator you will be responsible for providing safe, high-quality and consistent support to children and young people who have experienced domestic abuse through the online delivery of the CYP Recovery Toolkit. You will engage with children and young people who have experienced Domestic Abuse, to encourage involvement in the programme activity and to provide advice, information and advocacy where necessary.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.