Children and Young People Support Worker

Sunil Goel & Associates, CAs; City Of London; Remote; GBP 29,000 - 35,000; Full time

Job summary

A domestic support charity is seeking two Children & Young People Programme Facilitators for home-based roles within England and Wales. The positions are term-time only, providing support to young individuals affected by domestic abuse. Applicants should demonstrate resilience and customer service focus. This is a fixed-term contract until 31st July 2027.

Benefits

Flexible Working Options

Generous Annual Leave

Pension Plan

Enhanced Allowances

Career Development Opportunities

Qualifications

• Ability to provide consistent support to children and young people.
• Experience working in a care environment handling sensitive situations.

Responsibilities

• Provide safe support to children and young people who have experienced domestic abuse.
• Engage with participants to encourage involvement in programme activities.
• Offer advice, information, and advocacy as needed.

Skills

Resilience

Adaptability

Customer service focus

Job description

What We Offer

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary‑deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About The Role

We have an exciting opportunity for two Children & Young People (CYP) Programme Facilitators to join WeMatter – our established and growing pan‑England digital service for children & young people who have experienced domestic abuse.

These are home‑based roles, working term‑time only, on a fixed‑term contract until 31st July 2027.

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you.

This role is home‑based (within England and Wales) and you will be responsible for providing safe, high‑quality and consistent support to children and young people who have experienced domestic abuse through the online delivery of the CYP Recovery Toolkit. You will engage with children and young people to encourage involvement in the programme activity and provide advice, information and advocacy where necessary.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

We’re proud to celebrate diversity and create a workplace where everyone feels they belong. We are an antiracist organisation and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria and are happy to make reasonable adjustments during the selection process.

How To Apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, we will contact you to advise of the amended closing date wherever possible.