Child Services System Administrator & Development Lead

Cardiff Council; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local authority in Cardiff seeks a skilled individual to manage and develop the administration of their Children’s Services client record system. The candidate will oversee training provisions, assist in system development, and provide support for operational requirements. Ideal candidates will have an IT qualification and experience working with client record systems. Strong communication and IT skills are essential for the role, ensuring effective interaction between technical and non-technical staff.

Qualifications

• Experience developing and changing an active client record system/database.
• Experience dealing with end user/IT system queries.
• Experience troubleshooting client record systems/databases.

Responsibilities

• Maintain and manage the administration of the Children’s Services client record system.
• Provide support to managers in Children's Services operations.
• Manage and deliver the client record system helpdesk function.

Skills

Excellent communication skills both written and oral

Excellent IT user

Comprehensive understanding of system or database administration

Ability to manage competing priorities

Ability to translate technical requirements for non-technical staff

Education

IT qualification

Job description

A local authority in Cardiff seeks a skilled individual to manage and develop the administration of their Children’s Services client record system. The candidate will oversee training provisions, assist in system development, and provide support for operational requirements. Ideal candidates will have an IT qualification and experience working with client record systems. Strong communication and IT skills are essential for the role, ensuring effective interaction between technical and non-technical staff.