Child Maintenance Service – Management Information Development & Reporting Lead Developer

Allscreens Nationwide Ltd; Newcastle upon Tyne; On-site; GBP 39,000 - 40,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service in Newcastle-upon-Tyne is seeking a Management Information Development & Reporting Lead Developer to drive the design, delivery and governance of vital management information for CMS and wider DWP. You will lead across a range of digital reporting projects and work with senior leaders to improve performance and service delivery.

The role offers a permanent, full-time position within the Civil Service, with a focus on data quality, assurance and stakeholder

Responsibilities

• Leading and developing others to deliver products within timescale and utilising a range of technical/digital products.
• Ensure performance analysis and reporting products are developed and communicated to support CMS/DWP strategic aims.
• Develop and implement an assurance strategy to quality-check products, reports and advice.
• Coach and support Directors and Operational leaders through effective leadership and EI.
• Maintain strong stakeholder engagement across CMS and DWP to resolve performance and reporting queries.
• Support a performance culture with appropriate challenge and direction to senior leaders.
• Identify risks to KPIs, CMS Service Delivery and customer service.

Job description

Child Maintenance Service – Management Information Development & Reporting Lead Developer

As the UK government’s largest public service provider, the Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policies.

The Child Maintenance Service (CMS) supports parents who are unable to reach a private financial agreement by ensuring – and when necessary, enforcing – their legal responsibility to contribute to their child’s living costs. Our mission is simple: to get money to children, because it makes a real difference in their lives.

While we’ve made significant progress in transforming our service, we remain ambitious about what more we can achieve for the families who rely on us. CMS is a dynamic and rewarding place to work. Step into any of our service centres and you’ll find passionate, dedicated professionals committed to supporting our customers.

We are proud to foster an inclusive and diverse workforce where everyone can thrive. If you’re looking to make a difference, this could be the career for you.

This is a fantastic opportunity to start or grow a fulfilling career in the Civil Service. We offer a flexible work-life balance, along with opportunities for growth, challenge, and personal development.

This is a technically challenging and rewarding key role, leading the development and delivery of crucial management information from concept to delivery, supporting performance improvements and operational delivery within Child Maintenance Systems (CMS).

You will be commissioned to develop new Management Information requirements for CMS Senior Leaders, Operational Managers and others across wider DWP.

Responsibilities

• Although there are no direct line manager responsibilities in this role, you will be required to effectively use all resources available, including leading and developing others to deliver products within timescale and utilising a range of technical / digital products, providing value for money.Ensuring performance analysis and reporting products are developed, communicated extensively to support and drive CMS/DWP in delivering its strategic intent and vision.
• Assuring that delivery of reports, products and written advice are completed both within agreed timescales and in compliance of data security, policy, legislation and/or senior leadership steers.
• Have experience of developing and implementing an assurance strategy to ensure all products, reporting and advice provided are quality assured whilst creating and embedding a continual improvement culture.
• Leading or task managing a team of EOs using excellent communication skills and well-developed emotional intelligence instincts to support and coach others including senior leaders.
• Building and maintaining strong stakeholder engagement with colleagues across CMS and DWP – acting as a focal point for helping to resolve national performance and reporting queries.
• Being accountable for supporting a performance culture through strong and effective leadership, providing appropriate challenge and support to Directors and Operational leaders.
• Identify potential risks to Key Performance Indicators, CMS Service Delivery and customer service.

Contract & Salary

Company: Government Recruitment Service

Salary: £38,772 - £39,621

Hours: Full-time

Location: Newcastle-upon-Tyne

Job type: Permanent

Posting date: 24 Aug 2026

Closing date: 8 Sept 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.