Chief Technology Officer

Spinnaker Support; United Kingdom; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

A leading software support company in the UK is seeking a Solutions Consultant to provide high-level technology strategy and roadmap guidance to clients. The ideal candidate will have over 7 years of experience in senior technology advisory roles and strong expertise in technology strategy, enterprise architecture, and AI. This role requires exceptional communication skills and the ability to act as a trusted advisor to clients.

Qualifications

• 7+ years of senior technology leadership experience.
• Strong expertise in technology strategy and enterprise architecture.
• Exceptional communication and executive presence.

Responsibilities

• Serve as a strategic advisor to clients on technology roadmaps.
• Promote executive-level discussions on IT strategy and transformation.
• Collaborate with client leadership as a virtual extension of their team.

Skills

Technology strategy

Enterprise architecture

Cloud expertise

AI knowledge

IT governance

Executive communication

Job description

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third‑party software support services for Oracle, SAP and VMware.

Spinnaker Support has an immediate opening for a Solutions Consultant (SC) to join our team in the UK. The Chief Technology Officer (CTO) acts as a trusted advisor to Spinnaker Support’s clients, providing high‑level technology strategy, roadmap guidance, and thought leadership. In this consultative role, the CTO partners with customer success managers and account executives to align technology decisions with business objectives, advise on optimizing IT investments, and prepare organizations for future innovation. Incorporate Spinnaker Support’s offerings such as 3rd party support and cloud / managed services as part of roadmap.

Key Responsibilities

Client Advisory & Roadmap Development

• Serve as a strategic advisor to clients, helping define and shape their long‑term technology roadmaps.
• Assess client technology environments and provide tailored recommendations that drive business value and mitigate risk.
• Promote and drive executive‑level discussions on IT strategy, transformation, and innovation related to portfolio of services and future state.
• Participate and support new sales activities to position the opportunities from the beginning.

Thought Leadership & Industry Insight

• Act as a visible thought leader, educating clients and potential clients on emerging technologies, industry trends, and best practices.
• Represent Spinnaker Support at client engagements, executive briefings, and industry forums.
• Provide ongoing guidance on how to leverage innovation to achieve competitive advantage and improved customer outcomes.

Consultative Partnership

• Work alongside client leadership teams as a virtual extension of their executive staff.
• Collaborate with Sales, Account Management, and Delivery teams to ensure client technology strategies are well supported.
• Channel client needs and market insights back into Spinnaker Support’s solution development strategy.
• Help clients evaluate new technologies and solutions, balancing opportunities for innovation with security, compliance, and operational resilience.
• Share cross‑industry benchmarks and best practices to guide client decision‑making.
• Support co‑innovation initiatives with clients to test and scale new approaches.

Qualifications

• 7+ years extensive experience in senior technology leadership or advisory roles, ideally serving as a CIO, CTO, or equivalent consultant.
• Strong expertise in technology strategy, enterprise architecture, cloud, AI, and IT governance.
• Exceptional communication and executive presence, with proven ability to influence at the board and C‑level.
• Recognized as a trusted advisor and thought leader in emerging technologies and innovation.

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