Chief Technology Officer

TicketCo; Manchester; Hybrid; GBP 100,000 - 160,000; Full time

Job summary

A sports technology company in the UK is seeking a Chief Technology Officer (CTO) to lead its technology organization. The ideal candidate will drive innovation, develop the technology roadmap, and enhance the fan journey through technical leadership and strategic collaboration. This C-Level position offers an exciting opportunity to shape the future of the industry. Fluency in English is essential as part of an international team.

Qualifications

• Proven experience scaling SaaS platforms, ideally in sports tech or ticketing.
• Skilled at driving technical vision with a real-world impact.
• English fluency required for an international environment.

Responsibilities

• Lead and develop the technology organization to deliver solutions.
• Shape and execute the long-term technology roadmap aligned with business goals.
• Own operations in the tech department for high-scale events.
• Collaborate with the Chief Product Officer to ensure strong links.
• Innovate through partnerships and drive customer value.

Skills

Leading SaaS platforms

Driving technical vision

Problem-solving

Empathy in leadership

International collaboration

Job description

Overview

If you are looking to shape the future of sports technology and get inspired by building the best fan journey in the world you have come to the right place. We are proud to have passionate team members and amazing customers in the industry. The ideal candidate for this role has both hands-on experience leading and managing a team, and a deep engagement with how technology builds value for customers.

We work hard, we trust each other, we have a lot of fun, and we are a scale-up. We hope that this resonates with your values.

The opportunity

As CTO, you will be the architect of TicketCo’s technical future, driving it forward and pushing boundaries. You will lead our tech organisation, drive innovation, and ensure that our technology always serves one clear purpose: to build the best fan journey in the world. You’ll work closely with our Chief Product Officer, our customers and the broader leadership team to align technical delivery with strategic goals. Together, you will refine and continue to build the TicketCo platform to deliver impact for both fans and the teams that serve them.

With a proven platform leading in the Nordics and a growing footprint in the UK sports industry, TicketCo is entering an exciting new chapter. Our goal is to take a podium position in Europe and expand further into new territories. The role is located in the UK or Ireland (alternative), with collaboration across all countries where TicketCo operates. This is a C‑Level role where you will also be part of shaping the company’s strategy moving forward.

What you will do

• Lead and develop our technology organisation. Deliver world-class solutions for sports clubs and their fans, and support long-tail events that utilise TicketCo due to our strong market presence.
• Shape and execute the long-term technology roadmap, and align it with business goals.
• Own operations and support in the tech department. Our platform transacts millions of tickets every year through multiple high-scale events.
• Collaborate closely with the Chief Product Officer. Ensure a strong link between the fan and organiser experience as well as technical delivery.
• Work closely with innovative pilot customers. Trial and drive innovation in the industry.
• Work closely with partners. Integrate across the digital ecosystem of sports to prove customer value.
• Build and own your own budget for tech development. A significant part goes to Research and Development (R&D).
• Oversee and enable high-performing technology partnerships. We have partners in Dhaka and Lviv, ensuring delivery against goals with speed, quality, and security.

Who you are

• A strategic technology leader with proven experience scaling SaaS platforms. Ideally in sports tech, fan engagement, fintech and/or ticketing.
• Skilled at driving technical vision. Understand real-world impact and how to build customer value.
• Passionate about solving problems. You fail forward, learn from mistakes and thrive in an open, trustworthy culture.
• A comfortable leader. At an architectural level, and enjoy recruiting and leading hands-on teams. You lead with empathy and clarity, coaching teams through growth and change.
• Excited to be part of a growth journey. Shape both the product and the organisation and the future of sports.
• You enjoy an international environment. You will work with colleagues from across Europe and master English fluently as the company-wide working language.

Why join TicketCo

TicketCo is a team of around 50 people sharing the same vision and mission. Since starting in 2012, we have succeeded by listening to customers, solving their needs with great technology, and learning incredibly fast while operating at scale. If you’re ready to help us listen, build the best fan journey in the world, and empower ticketing teams with great technology, we would love to hear from you.