Chief Technology Officer

Intercity Technology; Birmingham; On-site; GBP 100,000 - 140,000; Full time

Job summary

A leading technology solutions provider in the United Kingdom seeks a Chief Technology Officer to shape the company's future through a strategic leadership role. The ideal candidate will have strong expertise in cloud architecture, cybersecurity, and experience in managed services. Responsibilities include defining the technology vision, overseeing enterprise systems, and leading a high-performing team. The role offers competitive salary, benefits, and opportunities for growth in a collaborative environment.

Benefits

38 days holiday

Private Healthcare

Bonus scheme

Employee assistance programme

Qualifications

• Proven ability to design and implement technology strategies aligned with business goals.
• Expertise in cloud architecture and cybersecurity.
• Experience in MSP/MSSP environments with Microsoft partnerships.

Responsibilities

• Define and execute technology vision and strategy aligning with business objectives.
• Oversee enterprise systems and platforms.
• Shape go-to-market offerings and solutions.

Skills

Cloud architecture

Microsoft ecosystem

Cybersecurity

Networks

AI adoption

Budget management

Exceptional communication skills

Job description

This is a rare and exciting opportunity to join Intercity in a newly created strategically significant position. As Chief Technology Officer you will have the freedom to make a meaningful mark on the business and shape the next chapter of Intercity evolution. This is a genuine greenfield opportunity to grow and hone your leadership skills leading a large and expanding technology organisation influencing long‑term strategy and directly impacting both our people and our customers.

The CTO does not simply maintain what exists; they build, shape and elevate it supported by a collaborative and ambitious leadership team.

What You’ll Do

As CTO you will define and execute the technology vision and strategy ensuring alignment with business objectives and market trends. Your role will combine internal leadership—optimising systems, tools and IT infrastructure—with external influence acting as a trusted advisor to customers and a thought leader in the industry.

Key Responsibilities as a Chief Technology Officer :

• Set the Technology Vision & Strategy: Define and communicate a clear roadmap aligned with business goals and Microsoft‑first principles.
• Accelerate Managed Service Growth: Drive expansion of managed services offerings with scalability and innovation.
• Operate at C‑Suite Level: Collaborate with board members and senior executives internally and represent Intercity externally with customers and partners.
• Own Internal IT & Systems: Oversee enterprise systems and platforms (e.g. Microsoft Dynamics).
• Influence Customer Propositions: Shape go‑to‑market offerings and customer solutions.
• Industry Thought Leadership: Represent Intercity at events, forums and customer engagements.
• Governance & Compliance: Ensure security compliance and regulatory standards.
• Innovation & Emerging Trends: Stay ahead of AI and advanced technologies to maintain competitive advantage.
• Team Leadership & Development: Build and mentor a high‑performing technology team.
• Vendor & Partner Management: Strengthen strategic partnerships particularly with Microsoft.

About You

We’re looking for a commercially minded customer‑facing strategic technology leader with deep MSP experience who can translate complex technology into simple, compelling business value and operate confidently at C‑suite level.

Essential Skills and Experience :

• Proven ability to design and implement technology strategies aligned to business goals.
• Expertise across cloud architecture, Microsoft ecosystem, cybersecurity, networks, SOC, scalable platforms, automation and AI adoption.
• Strong track record in MSP/MSSP environments and Microsoft partnerships (Azure, M365 Defender, Sentinel, AI / Copilot).
• Experience building and inspiring high‑performing technical teams.
• Skilled in budget management, investment planning and commercial evaluation.
• Exceptional communication skills; able to make the complex simple and influence at all levels.

Personal Traits We Value

• Pragmatic, Balanced & Evidence‑Led: Makes informed data‑driven decisions and considers multiple perspectives.
• Decisive & Courageous: Acts with conviction and speed even with imperfect information.
• Dependable & Trustworthy: Integrity‑driven and reliable in judgement and delivery.
• Empathetic & Emotionally Intelligent: Builds strong relationships and creates psychological safety for teams.
• Innovative & Curious: Open‑minded, inquisitive and constantly learning.
• Resilient & Calm Under Pressure: Maintains clarity during complex situations or crises.
• Customer‑Obsessed: Prioritises practical outcomes and solutions that solve real business problems.
• Entrepreneurial & Growth‑Oriented: Seeks opportunities for technology to drive revenue and market advantage.

Why Join Us

• A strategic leadership role with freedom to shape the future.
• Opportunity to lead a large and growing technology organisation.
• Work with a collaborative, ambitious leadership team.
• Competitive salary and benefits package.

What We Offer :

• 38 days holiday (inclusive of bank holidays)
• Holiday buy scheme.
• Private Healthcare, Private GP Service.
• Bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud and managed services with a big difference. Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise and dedication to deliver extraordinary results for businesses.

• Customer Net Promoter Score of 92.
• Gold Award – Investors in People Accreditation.
• Employer of the Year 2025 – British Business Excellence Award.
• Gold EcoVadis rating – among the Top 3% of Companies for Sustainability Performance.

We select candidates with the right skills, experience and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions all successful candidates will be subject to pre‑employment checks so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner for more information please see our privacy policy on our website.

Key Skills

Active Directory, Customer Service, Information Technology, Database, Information Security, Infrastructure, Project Management, SharePoint, Troubleshoot, Desktop, Computer System, Ensure Compliance, Procedures, hardware, Technical Support

Employment Type: Full‑Time

Experience: years

Vacancy: 1