Chief Sales & Service Leader — Luxury Travel

Abercrombie & Kent Limited; City Of London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading luxury travel company in London is seeking an experienced Head of Sales & Service to lead a high-performing team of Regional Sales Managers. This role emphasizes exceptional client experiences and sustainable profitability, ensuring operational excellence. The ideal candidate should possess strong management skills, extensive travel industry knowledge, and a proven track record in sales leadership. The position offers a competitive salary and benefits including hybrid working options.

Benefits

Competitive salary plus annual bonus plan

Company pension plan

25 days annual leave plus bank holidays

Discounted trips through A&K

Discounted Gym Membership

Life Assurance

Hybrid working

Enhanced Paid Parental Leave

Employee Assistance Program

1000 Recruitment Referral Bonus

Cycle to work scheme

Season Ticket Loans

Regular Social Events

Qualifications

• Experienced leader with a strong track record in managing high-performing sales teams.
• Extensive travel industry knowledge with awareness of market trends and competitors.
• Skilled in mentoring coaching and inspiring others to achieve success.

Responsibilities

• Lead and support Regional Sales Managers to achieve strong sales results.
• Build a high-performing supportive sales culture focused on service excellence.
• Oversee onboarding training and manage performance appraisals.

Skills

Leadership

Coaching

Sales Management

Commercial Awareness

Communication

Job description

A leading luxury travel company in London is seeking an experienced Head of Sales & Service to lead a high-performing team of Regional Sales Managers. This role emphasizes exceptional client experiences and sustainable profitability, ensuring operational excellence. The ideal candidate should possess strong management skills, extensive travel industry knowledge, and a proven track record in sales leadership. The position offers a competitive salary and benefits including hybrid working options.