Chief Retail & D2C Growth Officer

Taylor & Francis Group; Abingdon; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading academic publishing company is seeking a Senior Vice President of Retail to develop a direct-to-consumer retail strategy. The successful candidate will enhance customer experience, oversee financial management, and lead high-performing teams. Essential skills include strategic retail development and a strong track record in e-commerce. The role requires a minimum of three days per week in the office, contributing to a balanced work model. Closing date for applications is 10th January 2026.

Benefits

Work-life balance

Professional development opportunities

Flexible working model

Qualifications

• A strategic view of consumers in the content value chain is advantageous.
• Proven track record in developing successful retail strategies.
• Excellent communication skills at all levels.
• Demonstrated ability to drive operational excellence.

Responsibilities

• Develop and implement a comprehensive direct-to-consumer retail strategy.
• Enhance stakeholder relationships with retail suppliers.
• Design and implement customer experience strategies to drive loyalty.
• Oversee retail P&L responsibility including revenue growth.

Skills

Strategic retail development

E-commerce platforms

Leadership and mentorship

Analytical thinking

Customer experience enhancement

Financial management

Job description

A leading academic publishing company is seeking a Senior Vice President of Retail to develop a direct-to-consumer retail strategy. The successful candidate will enhance customer experience, oversee financial management, and lead high-performing teams. Essential skills include strategic retail development and a strong track record in e-commerce. The role requires a minimum of three days per week in the office, contributing to a balanced work model. Closing date for applications is 10th January 2026.