Chief Programs Officer - IDD Services & Community Impact

Keller Executive Search; West of England; On-site; GBP 89,000 - 96,000; Full time

Benefits offered by this job

Paid Time Off

401(k) and Healthcare

Parental leave

Job summary

Unknown Nonprofit is seeking a Chief Program Officer to lead all programming operations and shape the agency's strategy. You will oversee residential services, day programs, family services, and community employment, reporting to the CEO while guiding Directors and program leaders.

Based in a mission-driven environment, the role requires executive-level collaboration, onsite leadership, and a commitment to quality, compliance, and service excellence.

Qualifications

• Bachelor's degree in Social Work, Human Services, or related field.
• Minimum 3 years of director-level experience leading programs and people within social services.
• Familiarity with Medicaid, CARF, or similar regulatory frameworks.
• Demonstrated experience supervising frontline staff.
• Servant leadership philosophy with integrity and professionalism.
• Excellent communication and problem-solving skills.
• Strategic and systems-level thinking ability.
• Commitment to mission-driven work and duty-based values.

Responsibilities

• Provide visionary leadership and strategic direction for all program services.
• Lead, develop, and support a team of Directors and program coordinators.
• Participate actively in executive-level decision making and strategic planning.
• Maintain strong connections to direct service delivery and visit sites.
• Ensure compliance with Medicaid, CARF, and state licensing standards.
• Drive continuous improvement initiatives that strengthen service delivery.
• Build and maintain relationships with external partners and stakeholders.
• Manage programming budget and resource allocation with the CFO.

Skills

Strategic leadership

Excellent communication

Problem-solving

Team development

Executive collaboration

Education

Bachelor's degree in Social Work, Human Services, or related field

Master's degree in Social Work or related field

Job description

Unknown Nonprofit is seeking a Chief Program Officer to lead all programming operations and shape the agency's strategy. You will oversee residential services, day programs, family services, and community employment, reporting to the CEO while guiding Directors and program leaders.

Based in a mission-driven environment, the role requires executive-level collaboration, onsite leadership, and a commitment to quality, compliance, and service excellence.