Chief of Urgent Care Transformation

Croydon Health Services; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare service organization in Greater London seeks a dynamic Head of Unplanned Care Transformation to lead key initiatives improving urgent and emergency care services. You will drive transformation programmes, engage stakeholders, and lead a high-performing team to enhance patient flow and care delivery. Proven experience in healthcare transformation is essential, alongside strong leadership and change management skills.

Qualifications

• Proven experience in leading large-scale transformation in urgent or emergency care.
• Strong leadership, stakeholder engagement, and change management skills.
• A strategic thinker with a hands-on approach to problem-solving.
• Expertise in continuous improvement methodologies (e.g. Lean, Six Sigma).

Responsibilities

• Drive large-scale change programmes to improve patient flow.
• Align transformation initiatives with national priorities.
• Oversee governance, planning, and delivery of transformation projects.
• Design rapid improvement workshops to identify solutions.
• Lead a high-performing transformation team.
• Collaborate with stakeholders to deliver integrated care pathways.
• Monitor and report on programme progress to the Executive Team.

Skills

Leadership

Stakeholder engagement

Change management

Problem-solving

Continuous improvement methodologies

Job description

A healthcare service organization in Greater London seeks a dynamic Head of Unplanned Care Transformation to lead key initiatives improving urgent and emergency care services. You will drive transformation programmes, engage stakeholders, and lead a high-performing team to enhance patient flow and care delivery. Proven experience in healthcare transformation is essential, alongside strong leadership and change management skills.