Chief of Staff & Strategy

VoCoVo; England; Hybrid; GBP 105,000 - 130,000; Full time

Job summary

A leading technology company in the UK seeks a Chief of Staff and Strategy to partner with the CEO and executive team. This pivotal role blends strategic planning with operational rigor, ensuring alignment and execution in a high-growth environment. Responsibilities include leading strategic initiatives, fostering collaboration, and maintaining organizational clarity. The ideal candidate will have experience in scaling businesses, exceptional communication skills, and a proactive mindset, working in a hybrid model from their Cheltenham and Shipton Under Wychwood offices.

Benefits

25 days holiday

Sick pay

Life Assurance

Private medical insurance

Cycle to Work scheme

Training & development opportunities

Qualifications

• Experience in a Chief of Staff, Strategy or Senior Operations role.
• Solid understanding of business operations and planning cycles.
• Exceptional relationship-building and influence skills.

Responsibilities

• Work with the CEO and executive team on strategy and priorities.
• Lead strategic planning and ensure alignment across the business.
• Identify and resolve organizational bottlenecks.

Skills

Strategic thinking

Relationship building

Operational rigor

Communication clarity

Proactive mindset

Job description

Role Overview

The Chief of Staff and Strategy is a strategic advisor and right‑hand partner to the CEO and Executive team, bringing focus to the right priorities, driving alignment and ensuring seamless execution in a fast‑scaling, high‑growth environment. The role blends strategic planning, operational rigour and cross‑functional leadership to help the business achieve its winning aspiration while growing efficiently and sustainably.

This high‑trust hands‑on position sits at the centre of company operations. Working closely with the CEO and extended leadership team, the Chief of Staff will translate strategic priorities into clear operational plans, monitor progress, surface risks and opportunities, and maintain organisational alignment and pace against VoCoVo’s goals.

They will act as a catalyst for improving internal processes, boosting productivity and performance, and championing cross‑functional collaboration through effective facilitation and influence.

Preferred work arrangement: hybrid, approximately 1‑2 days per week from our offices in Cheltenham, Gloucestershire, and Shipton Under Wychwood, Oxfordshire.

What We’re Looking For

• Experience in a Chief of Staff, Strategy or Senior Operations role in a scaling or high‑growth business.
• Strong strategic thinking with the ability to simplify complexity and communicate clearly.
• A solid understanding of how businesses operate, with experience shaping planning cycles, OKRs and executive rhythms.
• Exceptional relationship‑building skills, able to influence, challenge constructively and bring people along.
• High integrity, great organisation and the ability to handle sensitive information with care.
• A proactive, solution‑oriented mindset with a calm, steady presence in fast‑moving environments.
• Bonus: experience in hardware/software or hybrid tech environments; exposure to investor relations, M&A or large‑scale strategic initiatives; background in consulting, product strategy or operations.

What You’ll Do

• Work side‑by‑side with the CEO and Executive Team to set clear priorities, shape strategy and turn plans into meaningful action.
• Lead our strategic planning rhythms, ensuring goals, success measures and interdependencies are understood and aligned across the business.
• Run our executive operating rhythm—including weekly Executive Syncs, extended leadership forums, off‑sites and strategic reviews.
• Keep teams focused on what matters: driving agenda clarity, surfacing risks early and ensuring decisions translate into real progress.
• Act as a key connector across VoCoVo, ensuring teams have the clarity, communication and context they need to deliver their best work.
• Partner with the CPO on internal communications to keep our strategy progress and culture transparent, engaging and understood.
• Identify misalignments, bottlenecks or friction points and help resolve them early and collaboratively.
• Represent the CEO where needed and lead cross‑functional projects that sit outside traditional team boundaries.
• Shape and support major strategic initiatives—from complex problem solving to partnerships and potential investments.

What Success Looks Like

• Clear, measurable strategic priorities understood across the organisation.
• A strong operating rhythm that improves decision‑making, accountability and pace.
• Teams working with greater alignment, less friction and more clarity.
• Strategic initiatives delivering meaningful business outcomes.
• A consistent, confident strategic narrative inside and outside the organisation.
• A business that moves with more focus, velocity and stronger cross‑functional cohesion.

Salary

Salary range: 105,000 – 130,000 base salary per year.

Benefits

• 25 days holiday, bank holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Sick pay – 8 weeks full pay, 4 weeks half pay
• Life Assurance – 4 times basic pay
• Private medical insurance
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Electric car green salary sacrifice scheme
• Enhanced maternity & paternity package
• Child care scheme
• Training & development opportunities
• Company‑organised events
• Pension (Royal London Group) – 5% employer contribution, matched
• Apple MacBook, wireless Magic Mouse and keyboard, monitor and headphones

Diversity and Inclusion

At VoCoVo we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing VoCoVo’s VOICE values is important to us, shaping our collaborative and innovative culture.

• VALUED – Our colleagues, customers and stakeholders are valued; treated with respect, empathy and operate with honesty and integrity.
• ONE TEAM – Collaboration for VoCoVo’s happiness and success.
• INNOVATION – Our products are constantly evolving to tackle the pain points of retailers across the globe.
• CUSTOMER FOCUSED – Our customers love VoCoVo; every interaction is frictionless and we are integral to their operations.
• EMPOWERED – Our people are empowered to do the right thing and make decisions without loads of red tape.

If you feel this could be the right fit, apply now!

Key Skills

Compliance management, customer retention, quality assurance, customer service, extensive knowledge, account management, front office, telephone calls, needs analysis, cold calls, business relationships, customer complaints, sales goals, sales process, new clients.

Employment type: Full Time
Experience: years
Vacancy: 1