Chief of Staff

Dexory; Wallingford; On-site; GBP 75,000 - 95,000; Full time

Job summary

A logistics technology company in the UK seeks a Chief of Staff to drive strategy execution and accountability across teams. The ideal candidate has extensive experience in operational roles within startups and a strong capability in strategic planning, cross-functional collaboration, and problem-solving. The role involves leading special projects and working closely with the CEO to ensure alignment and execution of business objectives. Competitive benefits and a dynamic work environment are offered.

Benefits

Private healthcare via Bupa

Life insurance

Income protection

Pension contributions

Employee Assistance Programme

25 holidays per year

Full meals onsite

Fun team events

Qualifications

• Proven experience in a senior operational role in a startup environment.
• Demonstrated success in driving execution across multiple functions.
• Strong understanding of business operating rhythms.
• Track record of building lightweight processes for speed and accountability.
• Exceptional communication and organisational skills.
• Comfortable with ambiguity and high-growth environments.

Responsibilities

• Lead and manage the company’s OKR and strategic planning processes.
• Work closely with the CEO to ensure strategy execution.
• Drive accountability in execution across the business.
• Lead high-priority special projects.
• Serve as a thought partner to the executive team.
• Run a lean business operations team focused on data-driven decisions.

Skills

Cross-functional collaboration

Analytical problem-solving

Strategic planning

Communication

Data-driven decision making

Education

Bachelor’s degree or equivalent experience

Job description

At Dexory, we’re developing advanced software powered by cutting‑edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we’re one team – one heart – that beats, learns and grows together.

Big growth means even bigger opportunities. We’re looking for a Chief of Staff who’s ready to make a real impact in a fast‑moving environment.

Role

The Chief of Staff will act as a force multiplier for the whole executive team, ensuring that strategy translates into execution and that accountability is driven across the business. This role will be crucial in ensuring communication, accountability, and real‑time problem‑solving. The right candidate will thrive in a dynamic, fast‑paced environment with a proactive mindset and strong interpersonal skills.

Responsibilities

• Lead and manage the company’s OKR and strategic planning processes, supporting teams in their planning and holding them accountable for delivery.
• Work closely with the CEO and executive team to ensure strategy is translated into execution across all functions.
• Drive accountability, discipline, and cadence in execution across the full business.
• Lead high‑priority special projects, often cross‑functional and time‑critical.
• Serve as a thought partner to the CEO and executive team, providing leverage on decision‑making, communication, and stakeholder alignment.
• Run a lean business operations team that focuses on driving data‑driven decision making and AI automation.
• Help refine operating rhythms, processes, and cross‑team collaboration to support scale.

Qualifications & Experience

• Proven experience as a Chief of Staff, COO, Head of Operations, or senior operator in an early‑stage or scaling startup environment.
• Demonstrated success in driving execution across multiple functions (product, engineering, commercial, operations) and aligning teams around strategic priorities.
• Strong understanding of company operating rhythms and cadence — planning cycles, OKRs, business reviews, and performance tracking.
• Track record of building lightweight processes that enable speed and accountability rather than bureaucracy.
• Excellent cross‑functional collaboration and influencing skills; able to work effectively with senior leaders and individual contributors alike.
• Strong analytical and problem‑solving capabilities, with comfort in using data to drive decisions and measure impact.
• Exceptional communication and organisational skills; able to simplify complexity and keep teams aligned.
• Comfortable with ambiguity and context switching, thriving in fast‑moving, high‑growth environments. Demonstrated ability to lead special projects or internal initiatives from concept to delivery.
• Bachelor’s degree or equivalent experience; MBA or additional business/leadership training beneficial but not required.

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn’t just about expertise; it’s about embracing uncertainty with ambition. We’re crafting world‑changing solutions, fueled by a passion to redefine what’s possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.

You will also receive:

• Private healthcare via Bupa with 24/7 medical helpline
• Life insurance
• Income protection
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support
• 25 holidays per year
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office

AAP/EEO Statement

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.